[2019] Help us test Beta build for Android compatibility improvements

Hey pilots,

First of all, many thanks for reporting compatibility issues on Android devices! We started off supporting a certain range of phones, but certainly not the full range (we will share more details in the near future for those who are curious to know why).

We now have a beta build with compatibility improvements for those of you who would like to give it a try and report issues if any. We understand that our testlab doesn’t cover the full range of Android phones, therefore we expect bugs in this beta build.

If you are willing to give the beta build a try, you can open the following link on your Android phone’s browser and follow the instructions to install the beta build
https://play.google.com/apps/testing/com.ccpgames.eveportal2android

Note that if the build is not visible to you, that might be the build hasn’t been fully rolled out to all of the regions, although we started the roll out several hours ago, the full roll out may take up to 24 hours to complete.

Please do let us know if the build works for your Android device or not; either way, we will appreciate if you can please provide the following information:

• OS version, for example “Android 7” or “iOS 12.4”. This info can usually be found under your phone’s Settings
• Device Name, for example “Pixel 2” or “iPhone 7”. This info can usually be found under your phone’s Settings
• Model Number, if applicable, for example “SM-G975U1” or “MT1J2CH/A”. This info can usually be found under your phone’s Settings

You are welcome to reply to this post to share your results if you like. Alternatively, if you would like to report issues to us privately, feel free to send your bug reports to [email protected]

Looking forward to hearing from you!

o7
The EVE Portal Team

Thanks for the quick update! Much appreciated!

Android 9
Samsung Galaxy S9+
SM-G965F

Works fine (it did before too)

Thank you for the report, we will look into this.

Hey Dusk, does this issue repeat every time you try it? or it is gone after you restart the app?

Thanks, will look into this.

Hey Sarmatiko, thanks for the feedback. On the loading feedback, EVE Portal 2019 should always show a loading animation if it is retrieving information from the server. Under what situation did you not see that? some details will be appreciated - and for us to properly track it, will be appreciated if you can send the details to [email protected]. Many thanks!

Thanks Daniel, we will look into the crash.

Hi Iphigeneia,

Love your feedback! Glad you like the new EVE Portal.

You are not beating the dead horse, far from it. We’ve been collecting feedback from our community and are working on addressing issues as soon as we can. Obviously, some will come first and some later. The keyboard covering issue is one of the top issues we are working on to fix asap, for example.

We will keep releasing improvements to the app, please keep an eye on this forum section and we will post updates as soon as we do so.

o7
On behalf of the EVE Portal Team

Working on that, will post for that shortly.

Hello! As a temporary solution, please download and install the apk file from the “Install Android build from web” link in this post: New Portal Android test build available. Please let us know if it works for you.