COD_Mobile_Official

COD_Mobile_Official



12 Apr

Heya! Sorry you ran into a player like that, but thank you for the report. We'll send this along to the team to get checked out.


10 Apr

Heya! We're aware of the issue and currently investigating this one. Can you provide some more info to help us out? What region are you playing from? What device are you using?

Originally posted by jomarr24

I sign in with COD account. This just occurred today and a lot of people are experiencing this problem.

Thanks for the info! What region do you play in? What device are you using?

Originally posted by the-bois

Same issue here

Thanks for the info. What region are you all in? What device are you using?


09 Apr

Originally posted by bunny100clubrt

I used my COD account,and I it happend for around a hour.

Thanks for the info. Also what region do you play in? What device do you play on?

Heya! Sorry to hear you're running into that. What do you use to sign into CODM with (facebook, COD account, apple)? How long has this been going on for?

Heya! Sorry to hear you're running into that. What do you use to sign into CODM with (facebook, COD account, apple)? How long has this been going on for?

Heya! Sorry to hear you're running into that. What do you use to sign into CODM with (facebook, COD account, apple)? How long has this been going on for?

Heya! Sorry to hear you're running into that. What do you use to sign into CODM with (facebook, COD account, apple)? How long has this been going on for?

Originally posted by sidzPRODIGIES

I just sent them a message

Thanks for sending this our way. Like others have mentioned thank you for only sharing it in PM not posting about it to stop others from potentially utilizing what you are sharing.

thanks for the report! We'll send this over to the team

Originally posted by RChacon09

Heya Call of Duty: Mobile team, thanks again for another community update and here I come to ask some questions:

-First off, why China seems to be getting way more attention than Global, I know the game has just been released there but man... everything from the events to even promos are extremely well-executed, while Global gets the same repetitive “do some action with certain gun” that might be cool at first but every season is the same thing, even the game modes feel extremely repetitive at this point.

-Could we expect zombies for at least S3 or there is just no set date for Global at all yet?

-This “new zombie experience” that you guys mentioned in the last community update is related to just the changes we’ve seen in the zombies mode present in the Chinese Beta Test?

-Could we also get more transparency on the supposed “discussions” that you guys have been making while deciding whenever or not the features in Chinese codm come to global? It’s st...

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Heya, questions are always appreciated and especially in a respectful way like you did . Some of those are specifically already answered in the update, but we'll try to respond and summarize:

  • China build differences. We've talked about this one many times and like you noted we generally have to be a bit vague about this since it is all up to our dev teams, some of which are different for each version of the game, to decide where and when things release. However, generally most things are shared and the two versions aren't meant to be feel so separate. Like we mentioned above, we plan to do more in the future to better address this and when features might be coming over to global.
  • No news on a zombies mode release date, but no this is not the same as the zombies mode currently seen in the China Beta t...
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Originally posted by LeEmperorNeo

Zombies next season?

Nope, afraid not! We'll announce what we can as soon as it is all ready enough to put a real ETA on.

Originally posted by NWsRedditAccount

Hi guys, I was wondering if you have a release date for spotter BR class yet? Also, are you aware of the Desperado class bug where self revive doesn't work?

Heya, we see someone played or saw that public test build haha. We can't comment on those until they are coming to global. However, for that specific one we'll just say..soon!

We are not aware of an issue where self revive doesn't work. Are you referring to killing someone while you are down and then it not reviving you? Have any examples? We would be happy to look into that one.

Originally posted by be_pawesome

Two factor authentication doesn't work. The game directly logs in when you enter the password

Heya, yeah you are right. We don't have that option for the actual login for CODM, but the issue we see being reported most often where 2FA would help is people losing their Facebook, Google, or Apple account. That's being accessed and compromised elsewhere, outside of the game, and then the hacker is using their CODM account through that login option that they now have control over.

We also want to add more ways to secure that on our end, but for now anyone can help secure their account a bit by adding security options like that in other areas to safeguard those specific instances of a potential security breach.

Originally posted by mihafdhom

Your list of under investigation contains only visual bugs. Missing footstep audio, desync, 120FPS option and many other bugs which are game breaking are missing from your list.

Heya, many of those are features, gameplay issues, and generally nothing to do with visual bugs? We don't understand how being unable to heal or not being able to access Lucky Board is a visual bug? Regardless, for missing footstep audio could you explain more?

We had a bug related to that a long time ago and it was fixed, so if you are seeing an issue with that again we'd love to check into it. For desync that's part of the long-term issues we mentioned that are always being worked on, but are unlikely to ever have a single "fix" that solves them.

Lastly, 120 FPS is a feature/option, but we don't have any information on the availability of that at the moment.

Originally posted by un_belli_vable

Will what to be done with Alcatraz be decided after 7 days? If it has enough players will it be made permanent? Please reconsider making it a limited time event.

Not immediately, but with any mode the team is always looking at player satisfaction and feedback, and also just how much it is actually played. For example, if we have three BR maps and one is only being played 5% of the time we would likely want to remove it, make it limited time, and focus on the other two since those are clearly preferred. It is of course more complicated than that, but we hope that gives you a general idea.

For Alcatraz, if the reception is fantastic we'd probably throw back into heavy rotation where it is available every other week and see if it still retains interest in that state before considering making it permanent.

Originally posted by Xtormiken

i mean the sensibility feels like the sniper sensibility so heavy and slow ( dont know if thats a bug or intended )

the 5.45 mag from MW19 (that's the game this attachment was taken from) there it increases a bit of firerate and recoil control hehe, here i tought it was gonna have the same effect

but i only see some recoil added to it

Ah, it is supposed to be about halfway in between (Marksman rifle sensibility) ARs and snipers. We'll check and see if that's part of the huge number of weapon balance changes coming.

Thanks for clarifying that too for the 5.45 mag. Might be intended just to be a little different in our game, but we'll have to look into that as well. There are a number of attachment changes too in that weapon balance update, so it is possible it is already being changed or adjusted.

Originally posted by Jackbright682

Is the update gonna be in the app store or the game?

Hey, nope it isn't that kind of that update. Those types of updates are much bigger and every other season, so you can expect to see that type (where it requires you to update in the app store) coming alongside Season 4.