I hate how my premium was stolen after the culture update and the devs refuse to help. They copy-pasted the troubleshooting page that doesn't work then stopped responding.
Sorry to hear that. Can you share more details about what you mean by stolen?
Troubleshooting page contains the answers that we can help with. Since we(as developers) don't have access to Play Store/google to help with stolen accounts.
Also wrote you dm about your details