Kerfluffle-11372

Hey all,

We’ve receiving reports that every change besides the adjustment for Worgen Greaser did not go live with the patch today. We’re pleasantly surprised with how this one change has created a perfectly balanced metagame though, so we’ve decided that this is working as intended.

Twitch Drops

We’ll be hosting category-wide Twitch Drops during Theorycrafting Livestreams on December 2! You’ll earn one Fractured in Alterac Valley pack for watching two hours of any Hearthstone steam, and then another pack for watching another two hours at any time between December 2 at 10 a.m. PT and December 3 at 10 p.m. PT. ...

The decks awarded to new and returning players have been updated. Players who have been away for 120 or more days will be granted a deck upon login. New players will receive the deck once they are eligible.

In order to claim their deck, new players will need to:

• complete the tutorial and the Starter Quest quest chain;
• graduate from the New Player Ranks (Ranks 40-1); and,
• return to the main menu.

It is possible that you may not see the deck in your deck list if you did not have an open deck slot when you chose your free Class Deck. You will still receive all the expansion cards from that deck (Core Set cards must be earned by levelling your account, but they are unlocked very quickly). If you would like to delete one of your existing decks, you can then navigate back to this page and use our deck list. From here, copy the deck code and build a new deck, using that code.

New and returning player decks are limited to one pe...

Hey! We’re aware of this, and are expecting those packs to be distributed to eligible players later today.

(Edited) We are deploying a server-side hotfix tonight to fix a rare bug that was blocking interactions with the middle of the screen. This hotfix will also resolve issues with the ‘Gift of Elune’ Mystery.

Tomorrow, we plan to deploy another hotfix to:

• Add Deathwing back into the Battlegrounds Hero pool.
• Add Leapfrogger back into the Battlegrounds minion pool.
• Fix a visual bug that caused enemies to show the wrong tavern tier in Battlegrounds.
• Fix a bug that treated Razorgore, the Untamed’s effect as a separate buff for each Dragon you controlled, instead of one combined buff at the end of each turn.

We will continue to monitor the issues to determine if any further steps are needed, and will update this post with any additional info.

9/1 UPDATE: Due to an unforeseen issue, Deathwing will not be reenabled tomorrow. Deathwing will return to Battlegrounds in our next patch.

9/2 UPDATE: The issue wi...

Hey all,

We’re currently investigating crashes in Battlegrounds, which we suspect may be caused by Leapfrogger. We’ve disabled the minion for now while we continue to investigate and arrive at a solution. We’ll update here once we know more.

UPDATE 9/1: Deathwing has been temporarily removed from the Battlegrounds hero pool due to it causing crashes with the new Master Nguyen hero. We plan to return Deathwing to the hero pool once the issue has been patched. We will continue to update this post as we get more information.

The decks awarded to new and returning players will be updated when United in Stormwind launches. Players who have been away for 120 or more days will be granted a deck upon login. New players will receive the deck once they are eligible.

In order to claim their deck, new players will need to:

• complete the tutorial and the Starter Quest quest chain;
• graduate from the New Player Ranks (Ranks 40-1); and,
• return to the main menu.

It is possible that you may not see the deck in your deck list if you did not have an open deck slot when you chose your free Class Deck. You will still receive all the expansion cards from that deck (Core Set cards must be earned by levelling your account, but they are unlocked very quickly). If you would like to delete one of your existing decks, you can then navigate back to this page and use our deck list. From here, copy the deck code and build a new deck, using that code.

New and returning pl...

Hey everyone,
We’re aware of the following issues with the 21.0 Patch, which went live today:

• Some Duels players were not transferred to the next Duels season.
• Pave the Way, the second portion of the Paladin Questline, does not upgrade Duels-only Paladin Hero Powers.

Both issues are being monitored and will be addressed in a later patch. In the meantime, any Duels players who were not transferred to the next Duels season can reach out to Customer Service in order to be manually transferred over.

7/29 UPDATE: We are also aware that players are currently unable to claim rewards for the Climbing the Ranks achievement. Once United in Stormwind launches on August 3, you’ll be able to claim the new United in Stormwind rewards for that achievement.

7/29 UPDATE #2: We are aware of an issue where Android users are unable to login. We are actively working to resolve the issue and will update here once a soluti...