Metamoth741

Metamoth741



05 Jan

Comment

Originally posted by cameron597

thats understandable, but you probably want to get zRaiders name in the credits section - as well as use his other AKs for consistency in the game. going from the akm to the ak74 felt weird, it was like it was a different game, and the akm model is insanely detailed

As the assets are still in flux at this stage of the game, there's still quite a bit to be changed before we lock in anything with assets. I'll also note, because there appears to be some misinformation here, that the norm is typically not to credit the authors of assets from storefronts.

The license on most storefronts is for the asset as a clean piece of work, without any artist name attached. In some cases this is because it's not purely their work that has been purchased, and the artist may be using art they purchased from somebody else as a basis for their work or had others contribute to the work they created or the work was done as a collaboration. In other cases it's because their name has not been properly attached to the work. As well, in some legal jurisdictions it can raise issues to credit individuals without their express permission.

All that said, we will be looking at crediting any people we can for their asset work that is used in Dead Ma...

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Comment

We do. Like many studios, we purchase assets from time to time from third party artists. Some of these were purchased/included as placeholders until we move forward with our own tailor-made assets to fill that role, and serve as a kind of testing placeholder. Others were purchased for use outright - it's very much a case-by-case thing.


06 Oct

Comment

Originally posted by 4degreeswarmer

I bought this for my brother with the double barrel package but he hasn’t redeemed the code , are you saying his code isn’t useful anymore?

The Double Barrel package gives you two keys for both the CA and EA releases of the game - both of you should have no issue playing the game, though you will both need to redeem the keys for the EA release when they come out for both of you to get access to that, and his CA key will be good up until the CA ends - this is projected to be some time early next year, although this is subject to change depending on progress on the CA.

Comment

Originally posted by 9-1-Holyshit

Hey Meta. How’s it work for someone like me who bought keys to give to my friends. One of my buddies doesn’t have a gaming pc and probably won’t until Christmas. When I give it to him will he be able to access the EA? These keys were pre ordered before the CA.

The CA is anticipated to run until some time early next year at the very least, possibly longer due to the delay in launching the CA. So, any CA keys you have should allow your friends to play around Christmas. This is all subject to change, but for the time being that's the way things stand.

I'm guessing it's a typo, but just in case it isn't - any keys you would've purchased (assuming you purchased from a third-party source,) are for the Closed Alpha (CA,) not the Early Access (EA,) release of the game, and are only good for that period of the game's development.


05 Oct

Post

Hey there Reddit. We wanted to reach out to our community about something troubling we've been seeing over the last little while. Over the last several weeks, we've noticed an influx of new players who purchased keys for the Closed Alpha from backers who had extras, or who decided they were no longer interested in the game. We would like to strongly caution users from doing so, as this will only get you access to the Closed Alpha, not the actual release of Dead Matter.

Like many games, Dead Matter is using a separate 'product' on Steam for our Closed Alpha. As a backer reward for some tiers, we offered extra keys with CA-only access to the game so that backers could bring their friends on to play with them and help with the testing program as we worked towards the Early Access release of the game. As such, keeping the CA and main branches of the games separate was necessary - given that quite a few users have a large number of spare keys on their accounts, it's not really p...

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25 Sep

Comment

Originally posted by drunkpunk138

communication outside of discord with these devs pretty much doesn't exist since alpha, I suppose the alpha launch put a bad taste in their mouth so they hide in their discord safe space. it's pretty disappointing since you'd think a closed alpha would be the best time to interact with their playerbase (especially since it's the most important time for transparency and communication), but from what they demonstrated during alpha release it's clear communication isn't their strong suit anyway.

We are still interacting with our player base within CA channels. Given that the CA is under an NDA, we're primarily focusing on discussing the game with those taking part in the CA while we work past the most critical issues we have in the game. Beyond that, more formal public updates will resume once we're past the current phase of development.


27 Aug

Comment

Originally posted by Grove113

Correct they see about three builds ahead of what has been released. There are different reasons but it is pretty common.

Partners do not get a different version of the game from the rest of our backers. You are all playing the same game.


25 Aug

Comment

Due to requirements put in place by Steam, we are unable to allow any further people to become backers. You will, unfortunately, need to wait until the game enters Early Access to play Dead Matter.


24 Aug

Comment

Originally posted by phonon_us

Thanks for taking the time to answer, I know you're trying. I haven't gone through with a refund and I have my keys.

I feel there is still deflection in these answers. If you don't respond further I will not take it personally, I don't want to waste your time in a nitpick battle with a single customer. In my experience, sometimes we just have to say "yeah I didn't think to do that, whoops."

  • We ordered ahead of time. Valve has limits for how many keys you can get at once.

Obviously not ahead enough, right? It's not like you were 10K short, you were 30K+ short. I was following the indiegogo page for a bit before backing, and it was above 20K for a while, surging to 36k in the last week.

  • We do not have millions of backers.

I've been a back end dev for many years, so I am biased: 30K+ backers means millions of hits to me. With that many backers, I would also assume many people would be visi...

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  1. Yeah, that's more or less it. We ran with the timeframe on their site, and they needed more time. Left us in a really bad place, but that's on us.

  2. I can't really comment any further here. I'm not a web dev, and I'll defer to your expertise here. We were caught in a bad place, and between attacks and just a lotta folks trying to get in, our site was wrecked.

  3. We still feel awful about having to shut things down, and we're looking forward to being able to bring our full community back online.

  4. We really underestimated just how much our community had grown, and there was a huge silent component we didn't even see until recently. Left us underequipped to handle it when all hell broke loose.

Comment

Originally posted by TangoKiloOscar

That's obviously bs right? That can't possibly be true.

It isn't.

Comment

Originally posted by Unkn0wn_F0rces

Are the online servers up currently?

Over 100.

Comment

Originally posted by phonon_us

I agree that there was/is not actual intention to "scam" people, so Hanlon's razor certainly applies here. But the razor can cut both ways.

There was some misdirection (not necessarily intentional) on the key issue, including deflection towards Valve. The initial lack of professional communication also shows their leadership is incompetent to the point of harmful to their own employees. They've been thrown to the dogs, having to withstand ridiculous trolling on discord, twitter, etc.

They obviously never had the 30K+ keys needed for day 1 of Closed Alpha, and the rub is in the why. It was no surprise that they needed tens of thousands of keys, even with the last minute hype surge.

  • Why didn't they have even a few thousand keys ready, let alone 30K+?
  • Why didn't they realize they would get millions of hits on day 1, with the number of backers known well in advance?
  • Why didn't they prepare their discord (and moderators) to support 30...
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  1. We ordered ahead of time. Valve has limits for how many keys you can get at once.
  2. We do not have millions of backers.
  3. Discord themselves dropped the ball on this. Servers must request an upgrade once they have more than 25k users online. We attempted to contact them about this repeatedly in the runup to the launch of the CA, and they didn't respond until we had to shut our server down and then the development team collectively entered a Discord employee's server and ask them to up it. This still took nearly 24 hours to be done.
  4. $2M is really not a lot in game development.
Comment

Originally posted by VicToMeyeZR

They are still selling alpha keys... What you got now?

We are not. While you are able to 'buy' on the site, the purchase will be rejected.

Comment

Thanks for chiming in. I know we've done a lot wrong over the last several days, but it's still really appreciated.


23 Aug

Post

As I'm sure you all have noticed, our site is down once again. At peak last night, we were fielding over half a million requests per minute, and even now site load is way higher than anticipated. We are doing everything in our power to get the site back online. However, we do not currently have an ETA on the website coming back up - the people who handle our backend are not all available to work on the site right this moment, though as soon as they can be, they'll be back to work on it. Once the site is back up, and we can verify that backers are getting and redeeming the keys we have assigned on the site, we will distribute more.

  • We will post another soft announcement (without pinging everyone) once the site is back up, and post an update on Twitter to the same effect. We cannot guarantee when this will be, unfortunately.

  • Due to the spam and general vitriol being posted on our forums, we have also locked it down to read only for the time being. Mu...

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22 Aug

Comment

Originally posted by Friendly-Unit

Are there new keys or is this still the ones from the post 12 hrs ago where 50% of us will have something?

Also please can we have an official announcement not chasing comments in various reddit threads. There is a lot of speculation about the website again. Can you clear that up and provide approximate timescales as well as be realistic about how many people will be getting keys and when they will be able to actually check?

the current system has failed, we would appreciate some solid info so people can plan accordingly

These are the keys we received last night.

We'll be updating as we can and as we receive good information and when we get approval to do so. I know that isn't what anybody wants to hear, but it's the best we can do right now.

Comment

Originally posted by Jezzdit

several devs are now starting to dodge questions now. "ask someone who can get the site up I don't know anything"

We're not answering questions that we don't have answers to. It doesn't help anybody to give out bad information.

Comment

Originally posted by MKNAlibi

I wasn't aware that the keys would be limited. I may have missed something but I thought as long as you backed you were going to get a key.

Everyone who backed is getting a key. It may just take some time as we have a limited number to distribute.

Comment

Originally posted by McGinnity

So everyone who relys on your statement and didnt get one, now need to wait until next week?

Sry to say that, but why this information wasnt direclty communicate? Or much better bevor?

We didn't communicate this earlier because we weren't using the method we're using now at all.

Comment

Originally posted by Crazy_Stiggy

Ho w do you get a key to claim on the site to activate. I thought you get the key on the site which isn't working. Maybe I'm stupid but this makes no sense to me.

The site is working, but it's being hit hard. If you're having trouble connecting, I'd suggest waiting a bit before trying again. If you have keys, they're already yours. There's no need to worry about getting in first.