MortalEmperor

MortalEmperor



21 Sep

Comment

Originally posted by Erroneous_Rex

I have downloaded the update but the game will no longer launch from Steam. Steam shows the game is running but it does not show up in task manager. Is there anyway I can rollback to the previous version?

Hi Erroneous_Rex, could you please send a ticket in to https://help.bethesda.net so they can follow up with you on this? Thanks.

Comment

We've released an update today that addresses the mouse-related camera stuttering issue. You can read more here.

Comment

Hi Sheckovich, sorry to hear you're having an issue. The best place to report this would be to contact our Support team at https://help.bethesda.net. Please be sure to include the error message that you're seeing upon crashing. Thanks!

Post

Hello everyone,

We have released a hotfix on PC (update version 1.708.4.0) that addresses an issue experienced by some players whereby mouse-based camera movement could result in the appearance of "stutter." This update is now LIVE for DEATHLOOP on Steam and the Bethesda.net Launcher.

We are also looking into a separate, but related issue that we have identified as a factor that may also be a cause of stuttering at high framerates. (On PC.) We will update further on this as soon as we have more information.

Thanks to everyone for your continued patience, and to those who sent in report tickets of this issue to o...

Read more External link →

16 Sep

Comment

Originally posted by thecyberthug

Where's the best place to report issues? I really dig the game and want to make it easier for y'all to resolve these issues.

Best place would be to send a ticket to our Customer Support team at https://help.bethesda.net!

Post

Hi everyone,

We have released an update for DEATHLOOP PC players that addresses Steam achievements and adds descriptive error reporting for crashes on launch. We are also investigating reports of "stuttering" on PC, and are exploring fixes. More info (and how you can help): https://store.steampowered.com/news/app/1252330/view/5568127835936239600

External link →

14 Sep

Comment

Originally posted by Pandacg

Is anyone else missing their deluxe edition and pre order items?

Players need to complete "The Longest Day" mission in order to receive the Deluxe Edition and pre-order bonus items. If you are on Steam and have completed this mission, please check again to see if you have received your items. You may need to right-click on DEATHLOOP and go to properties -> DLC and uncheck, then re-check the boxes there.

Comment

DEATHLOOP Community Manager here. We are aware of reports that some PC users are experiencing stuttering issues in DEATHLOOP. We are actively investigating the issue right now as a priority and will update you with more specific information as soon as possible. Thanks for your patience.

Comment

Hey all, I'm one of the DEATHLOOP Community Managers, and while those burgers do look great, regarding performance we are aware of reports that some PC users are experiencing stuttering issues in DEATHLOOP. We're actively investigating the issue right now as a priority, and will update you with more specific information as soon as possible.

Comment

Originally posted by SuperTerram

I need to see a response from the developers/publisher on the PC stuttering issue, and a commitment to fixing this issue, or I'm requesting a refund. I won't be playing more until we do get a response, because I don't want to spoil my options to return the game via steam, which won't refund a game if you play more than 2-3 hrs. I love love love the game and setting. Just wish I could actually play what I paid for.

Hi, DEATHLOOP Community Manager here,

We are aware of reports that some PC users are experiencing stuttering issues in DEATHLOOP. We are actively investigating the issue right now as a priority and will update you with more specific information as soon as possible. Thanks for your patience.


15 May

Comment

Originally posted by Piligrim555

Oh, ok, that’s great then. Hey u/jitsu202 u/MortalEmperor can we have a status update on the aiming situation please? It’s been bothering a lot of people here to the point where the game is barely playable.

We're looking into this. Thanks for reporting the issue!

Comment

Originally posted by lelel86

I really wish u/Jitsu202 or u/MortalEmperor would read this

Thanks for reporting! We're keeping an eye on bugs and making sure they're escalated to the team.


07 May

Comment

Hey folks, I wanted to issue a correction about the BFG: at launch, the BFG will only be available as a premium item in the Deluxe and Collector's Editions.


22 Apr

Comment

Heyo, one of your RAGE 2 Community Managers here. Yes, there will be achievements at launch! You'll be able to roll through the wasteland and rack up Steam achievements for your showcase.