Psyonix_Sofia

Psyonix_Sofia



26 Apr

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Try adjusting the Date/Time on your console, and if it doesn't, please let me know!

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Originally posted by AndrewV93

If I already bought the Rocket Pass do I get those 1000 credits back?

That's a fair question! We've added a helpful link that gives some more details at the bottom of the support article I shared above, thanks for bringing this up!

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Originally posted by SlayerRook

Did anyone else get the rocket pass for free? I played one game and then had to update. Once I got back in, it showed that I unlocked everything up to my level and now shows that I own the pass. I didn’t buy it and don’t see anything about it on my bank or credit cards…


21 Apr


19 Apr

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Originally posted by AquaDeVida

Yes, i took off the keybind and then rebound it to the touch pad. No success

Are you still having issues?


18 Apr

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Hi there! Looks like it may have defaulted to both, so text chat bind isn't working. Have you looked at the options and trying to rebind it?


17 Apr

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Originally posted by whambamthankyoumane

Sofia gave me $30,000 for my son's college

And I'm so proud of him, sweet sweet boi.


14 Apr

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This is an abomination but I also love it so much.


06 Apr

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Originally posted by NeoSpearBlade

Back to report the results. Just to be clear, I'm on Xbox Series X, not Xbox One.

I tried doing the hard reboot for Series X|S, no change. The graphical corruption is still present. I tried deleting and reinstalling the game, no change. The graphical corruption is still present.

I want to say this; whatever is causing this bug, I'm lead to believe it's something on the Series X|S's hardware/software that's causing it. As I said earlier, it's not present on Xbox One but is present on Series X|S.

Seems like that's the case. Thanks so much for letting us know!


05 Apr

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Originally posted by NeoSpearBlade

Tagging u/Psyonix_Sofia for visibility.

Playing on Xbox Series X and that's important, as this bug is not present on Xbox One.

I don't know why this is, but ever since I continued playing on Series X, this corruption appears whenever the camera gets too close to the models. I'm assuming it applies to both the Rocket Boost and Goal Explosion of League Legacy as both share the same source model pool.

Since I only play on Xbox, I can't speak of the other platform versions. Players on PS4/5, Switch and PC, sound off and let me know if this happens on there as well!

Hi! Thanks for sharing, we're investigating this!

In the meantime, could you please try cleaning your cache with a hard reboot, or try fully reinstalling the game and see if either of those fix the issue? Let me know how it goes!


04 Apr

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Hi there, could you try the following steps please? Specifically, to check your hard drive for errors: All storage drives/devices can be affected by file corruption, especially if it is older or running under a heavy load. You'll want to work with a specialist to investigate possible issues with your Hard Drive.

For Windows: My PC → Right Click on Drive → Properties → Tools → Error checking

https://help.steampowered.com/en/faqs/view/29A6-F529-F956-6292


29 Mar

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Originally posted by boogie_34

I restarted both, neither worked unfortunately.

DMing for the next steps!

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Originally posted by boogie_34

I restarted both, neither worked unfortunately.

I'm working with my colleagues to see if we can find a solution for you, sit tight! If this is fixed, please let me know :)


27 Mar

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Hi there! Have you submitted a support ticket for this issue?

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This iridescent decal is tooooo pretty!

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Hi there! Have you restarted the Epic Launch and your PC? If the issue keeps happening, please let me know!


26 Mar