Snaccident

Visited the PUZZLE HOUSE of OROFENA, was pleasantly surprised by the thought that went into it. Your house is a work of modern art. Well done @Ravenharte !

I don’t know…

I agree! Some kind of Photo Mode for players does sound like a great idea given the environments certainly ask to be captured. I know the team’s had some discussions about it before, but I don’t think it’s something we’ll get to any time soon, priority wise.

PS. I like your screenshots / wallpapers posted here!

Hi there @hyperf0x - If I’m not mistaken, back with the Summer update patch we did an optimization that we think addressed the issue you’re describing, although we did not specifically call it out in the patch notes.

All instances should be available again! Those OPRs and expeditions should be popping soon

We noticed and it’s been escalated. A server engineer is investigating. Thank you for your patience.

Our technicians are looking into the issue with the Castle of Steel instances not being available. Sorry for the inconvenience.

I just wanted to take a moment to thank @JakeL, @Pwent and others who provided us with their ETL captures. Your hard work was instrumental in helping us fix the issue and yesterday’s patch was a direct result of it. We improved memory management for particles to fix these intermittent client hangs that could occur during certain race conditions. We hope this will alleviate what you’ve been seeing but in the event you’re continuing to see the these performance issues, feel free to reach out to us and we’ll work with you similarly to address anything else that might be found in additional captures provided.

Fae should be back up again, we’re investigating what happened and are monitoring the server.

Just letting you know we are aware of the issues on Fae, we’re looking into it. The server should be back up now, but we continue to investigate and monitor the situation.

To those who were impacted, could you try again and check if it’s resolved now? If not, could you let us know the following info:

• What server did you attempt to login?
• At what time did you attempt to login?
• What is your character name?

Sorry for the inconvenience.

Thanks for the report, I have asked the team to roll back your server. Apologies for the inconvenience.

Thanks @Valnas - I’ve asked someone to take a look.

The worlds should now be live again. Thanks again for your patience.

Greetings Adventurers,

We are rebooting the following servers to fix an issue with missing AI in Myrkgard:

Thank you for your patience and understanding!

Thanks for the reports @JerathKtar - I’m sorry to hear that the monsters were missing. We did a quick reboot of the server and verified that they are back where they should be, guarding those chests. Do let us know if you are still seeing problems.

Greetings Adventurers!

We were made aware of an issue on the Ptolemais server on US West, where a time skew happened. We put the world in maintenance and rolled back the world to approximately 3:47PM PT, before the issue occurred. No roll backs occurred to your characters. The server should be ready to accept players again at this time.

If you continue to see any issues please let us know and tell us what you’re experiencing so we can determine next steps.

Thank you for your patience and understanding.