Trello

Description We’re aware some players on Xbox are reporting not receiving content after resubscribing to Fortnite Crew.

Additionally, some players who get charged for 2 months and ask for a refund for 1 month have their Fortnite Crew content removed from their account entirely.

If you still need help, we advise reaching out to the Fortnite player support team.

Additional Context You have two options when adjusting your Fortnite Crew Xbox subscription with Microsoft.

The first option is to stop future recurring Fortnite Crew payments by visiting account.microsoft.com...

General

https://trello.com/c/azGbR9fH/1579-flip-reset-lobby-track-inadvertently-removed-from-players-lockers

https://trello.com/c/QAzEY7HD/1582-multipoint-edge-glider-deforming-midair

https://trello.com/c/7ZpIsy82/1570-michonne-outfit-visual-issues-with-cape-back-blings

Battle Royale

https://trello.com/c/U8YCUz3m/1552-total-bars-appearing-as-0-in-a-match (PLEASE READ UPD...

General

https://trello.com/c/azGbR9fH/1579-flip-reset-lobby-track-inadvertently-removed-from-players-lockers

https://trello.com/c/QAzEY7HD/1582-multipoint-edge-glider-deforming-midair

https://trello.com/c/7ZpIsy82/1570-michonne-outfit-visual-issues-with-cape-back-blings

Battle Royale

https://trello.com/c/U8YCUz3m/1552-total-bars-appearing-as-0-in-a-match (PLEASE READ UPD...

General

https://trello.com/c/azGbR9fH/1579-flip-reset-lobby-track-inadvertently-removed-from-players-lockers

https://trello.com/c/QAzEY7HD/1582-multipoint-edge-glider-deforming-midair

https://trello.com/c/7ZpIsy82/1570-michonne-outfit-visual-issues-with-cape-back-blings

Battle Royale

https://trello.com/c/U8YCUz3m/1552-total-bars-appearing-as-0-in-a-match (PLEASE READ UPD...

Description Quest progress may be slow to update in the HUD and Quest Log.

Platforms PlayStation, Xbox, PC

Discussion Reddit

JIRA FORT-335664

Description If a Bounty was accepted and completed before a player was Rebooted, upon reboot they may see that Bounty appear on their screen.

Platforms All

Workaround Since the Bounty was already completed while you were awaiting Reboot, simply let it time out.

JIRA FORT-333717

Description The Hypernova Outfit may appear as a different Outfit in the Lobby and in a match.

Platforms All

JIRA FORT-338506

Description We’re aware that the Michonne Outfit (without the poncho edit style) has visual issues when using a cape Back Bling.

Platforms All

JIRA FORT-337975

Description We’re aware that the Michonne Outfit (without the poncho edit style) has visual issues when using a cape Back Bling.

Platforms All

JIRA FORT-337975

Description We’re aware that the Michonne Outfit (without the poncho edit style) has visual issues when using a cape Back Bling.

Platforms All

JIRA FORT-337975

Description The Multipoint Edge Glider may deform midair.

Platforms All

JIRA FORT-337354

Description The Multipoint Edge Glider may deform midair.

Platforms All

JIRA FORT-337354

Description The Multipoint Edge Glider may deform midair.

Platforms All

JIRA FORT-337354

Description Some assets on the map, such as the walls of houses, may appear invisible in the Performance Mode alpha.

Platforms PC

Discussion Reddit

JIRA FORT-338093

Description Some assets on the map, such as the walls of houses, may appear invisible in the Performance Mode alpha.

Platforms PC

Discussion Reddit

JIRA FORT-338093

We’re investigating reports that PlayStation players are experiencing issues when they attempt to “Rejoin” Fortnite Crew after a failed renewal payment occurred.

We’re investigating reports that PlayStation players are experiencing issues when they attempt to “Rejoin” Fortnite Crew after a failed renewal payment occurred.

We’re investigating reports that PlayStation players are experiencing issues when they attempt to “Rejoin” Fortnite Crew after a failed renewal payment occurred.

Update (January 8, 2021) Fortnite Crew subscribers on Samsung devices were delivered their items shortly after this issue was identified, swiftly resolving the issue.

Update (December 14, 2020) Our teams are still actively investigating the issue that’s affecting purchases on Samsung devices. We continue to attempt to reproduce this error on our end, and to help our investigation efforts, we are adding additional logging capabilities to our 15.10 update, which should help us get more granular information as to what might be happening.

We will be making sure that all items are rightfully delivered, along with an additional make-good compensation once we are positive the problem is sorted.

Description You may see errors when making a Fortnite Crew purchase on Samsung devices in the Samsung Galaxy Store. We are aware of this issue and are investigating the error message “0xfffffc15.”