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This is exactly what makes me spend money on riot mtx when I feel like it. I don't feel bad, or tricked or pushed into consumption. I've been a free tft players for years got some of my favorite little legends for free, whenever I want to buy the pass or something, I just do it. I look at all the content riot produces for free that I enjoy and I just feel like giving back in some ways. I follow lec and international LOL, tft opens, MortDog's stream, I play tft, lol and valorant for free, arcane is probably my favorite show ever and "League of legends" was my top artist in my spotify wrapped this year. I mean.. I really get my money's worth it's not even close
/salute and thank you!
This is such a nice way to look at things if it were true. Yeah Arcane is for the players and might have failed financially but the money for Arcane has to come from somewhere right? and the money is coming from your hideous attempts at milking your beloved LoL player base for all that you can. The monetization for League is getting worse and worse every quarter with removal of free rewards and awful gacha mechanics.
You’re not making Arcane for the players. You’re making Arcane to appeal to and be taken serious by Hollywood and the general public. Arcane is to the detriment of the average player who has lost out in the long run.
Don’t believe the naysayers.
People who look at the world through a short term, transactional, cynical lens, really struggle to understand Riot. This has been true with various people trying to claim that high quality free games won't work, that esports will never work, that our music was insane, are now saying that Arcane wasn't awesome and worth it.
These people think we make things like Arcane to sell skins, when in reality we sell skins to make things like Arcane. Riot is a mission driven company where Rioters are constantly striving to make it better to be a player. That is why we have successfully done that over and over again across multiple games and now multiple businesses / mediums - games, sports, music & animation. Do we get everything right? Nope. But we are not focused on the short term extraction of profits - we are focused on delivering exceptional value to our audience over the long term, again and again and again.
To be clear, Arcane crushed for players and so it crushed for...
Read moreI'm willing to bet your stream would pop off unimaginably if you played hardcore WoW with OnlyFangs.
It has been a catalyst for me to get a basic streaming setup again - so you can all stop by and yell at me (or say hi 👋 )
Ok, but when are you going to raid molten core with Tyler?
I don’t have a big enough streamer audience to make the raid team prolly lol
Thanks for the context here.
Just a simple question - when do you think league's state will improve significantly? 2025? 2 years? 5+?
Different parts of it will show improvement at different time horizons because League is a live game. There will be improvements in both 2025 and 2026 that hopefully will be quite significant.
Do you think that if you were a regular riot employee, hearing public comments from your founding leader like this could lead to feeling disillusioned and affect your morale at work?
Yes. Keep in mind though that there has been a lot of internal discussion about the changes that have been happening and why, so Rioters are aware and have been engaged in driving the changes because we're all aligned that we owe it to our players to keep upping our game.
Hey everyone, let me add some context to what I was talking to Tyler about.
To take a step back, Riot has grown a lot over the past several years both in some good ways and also in some ways that were not great. Projects were spun up that didn’t make sense for the company to pursue, the company’s structure had changed which created operating silos, our teams were struggling to collaborate really effectively across the new org lines and yes, in pockets, in my opinion we were complacent. A lot of new people had joined and we weren’t doing enough to onboard and support them in the right ways. Additionally, given all the growth and expansion, many Rioters were battlefield promoted and took on a lot of larger responsibilities without being sufficiently prepared for those expanded roles, but they were trying their best.
All of that manifests in inconsistent execution over time where we let our players down. Is this all ultimately my fault? Yes. We put all of the leadersh...
Read moreI can believe it ebbs and flows and I can appreciate that the Riot entity has undertaken mammoth tasks in technology, building the RSO system and transforming the original PvP.net that you worked on into a modern, multi game system.
However, and this is where I believe we have different fundamental thoughts on this,
Riot needs to crack down on account sharing, individuals with multiple accounts and gamifying the match making system.
Riot has spent more time addressing the symptoms (e.g dodge and op.gg warriors) rather than the core of the problem, that unlike valve or blizzard Riot isn't millitant on punishing rule breakers. Nor does it go strong enough in the direction of providing players with an environment that encourages engagement and improvement with the game
Best of luck to you if you do genuinely intend to solve this though, maybe you'll get to it before I lose bladder control
I don’t disagree
I mean I was in high school when you first said that I now have a mortgage
It’s an arms race. It improves and then worsens again over time and we have to be vigilant and get ahead.
Been saying that for at least a decade my dude. You don’t do anything and won’t. Especially since they’re famous streamers using Smurf accounts like crazy. I’d love to be proven wrong.
And we have improved and have made a lot more stuff that we are supporting. Are we perfect? No.
You know after playing some more games where I had smurfs in all of them all I can say is you are full of shit. “It’s against our TOS”, we’ll do something about it! It’s your job and seems like it’s not happening. Make 2FA mandatory. Otherwise you’re just a joke. It’s Riots holier than though attitude that really pisses me off.
What I am saying is that we don’t want the bad behavior - not that we are effective at stopping it sufficiently (yet).
We will improve.
Players selling accounts to each other doesn’t give us revenue
But people who got perma'd for trolling/toxicity buying accounts and re-buying skins does, stop pretending you don't know that's what people are saying
The reason things that make sense for our players don’t get executed is much more likely due to organizational misalignment and teams with competing priorities rather than any nefarious motivation. This upstream issue is the number one reason we’ve restructured the company and why we’ve made many leadership changes.
These types of changes create the conditions to do things that make sense.
We are taking a hard look at smurfing and account issues right now
*that doesn't negatively impact playrate and $ spending.
Important thing you left out.
There are countless ways to impact smurfing and other account-reselling stuff BUT if players have to do more stuff like attach phone number to your services etc then they will simply bounce away from your game.
So yeah, you want quantity not quality. And you also gaslight players and drop smoke screens everywhere. Whoever is reading this, don't even bother with serious reply. Don't work for them for free, they already have workers that should do this job. They just don't want to do anything other than make you think they do things (they actually don't or do bare minimum). I was here for 10+ years and I just know.
Maybe that’s the reason - or maybe there are other reasons?
I think we’ll be able to make progress on improving this stuff now and so believe it or not, people sharing perspective is helpful.
Ever heard of Investors and KPI's? Having lots of new active "players" in your games makes investors think the game is growing, making them more likely to invest money into your company.
Yes, I have heard of investors - Riot is privately held so we fortunately don’t have to drive the business with really dumb short term KPI’s like this and we can take a longer term value creation perspective.
Our errors are mostly to our organizational / team / people / efficacy issues, typically not due to misalignment with investors.
More accounts = more potential skin sales.
Not really: more accounts = more cost and people’s alts / throwaway / Smurf accounts tend to not buy skins
Read moreThanks for taking part in the discussion—this is definitely a big issue, and I personally think AI could provide a solid solution for smurf and fraud account detection. An AI system could crossmatch players based on behavior patterns, IP addresses, play history, and unique in-game quirks to flag potential smurf accounts.
A key step would be making smurf accounts mandatory to link to a main Riot profile. If players don’t do this, those accounts should face bans. Toxic players with suspended mains could also be flagged by the AI and banned across all linked accounts, which would make it much harder to dodge consequences by switching accounts.
For accounts under review, a good approach could be to restrict them from Summoner’s Rift queues entirely, allowing them to play only ARAM while keeping communication channels open—either with an AI chatbot for straightforward cases or human support for more complex ones.
Implementing such an AI system would obviously req...
Appreciate you taking the time to write out your thoughts
Since I've got you on the horn, my background was fraud account detection at ebay and my education was forensic investigation. I do QA automation and API testing at the moment.
The pattern to find this account, and the hundreds more linked to it, would take me a day to write. I'd be happy to do that if I knew it would be put to use. Hell I'll pass on the names of the accounts if you want them to start your own search!
I’ll flag this note to the team - thx!