Ubi-Koya

Ubi-Koya



23 Feb

Comment
    Ubi-Koya on Support Forums - Thread - Direct

Hey @IIAc3sII !

Thank you for your investigation and the videos you provided!

I have passed your post to the relevant team.

If you have any others element or questions do not hesitate to reach out!


22 Feb

Comment
    Ubi-Koya on Support Forums - Thread - Direct

Hello @Alessandro_9633 !

Did you link your PlayStation account recently to your Ubisoft account?

Was your PlayStation account linked to another Ubisoft account at the introduction of Cross-Play?

For information Cross-Progression was introduced the 6 of December 2022.

This information would help us with our investigation.

If you have any others question do not hesitate to reach out!

Comment
    Ubi-Koya on Support Forums - Thread - Direct

Hi @MF_named_juan, sorry to hear you are experiencing those random reboot while you are playing.

Thank you for providing us with your configuration and troubleshooting steps you already done.

Have you had any errors / Bluescreen when your computer is rebooting?

Could you please try the following steps :

  • Verify that your windows system is up to date


  • Try to run the game as administrator, steps on this article : ...
Read more