UbiCecce

Hello Anno Community,

The Release Notes for Game Update 13.1 are now available. You can read the full notes here.

Note: following GU13 we have seen some confusion about missing street connections on some of your islands. With GU13 we fixed an exploit through which the Oil Harbor could fulfill the same function as your main Trading Post.
This was never intended behaviour. Please be aware that all warehouses and residences need to be connected via road to your main Trading Post at all times in order to function.

Hey Anno Community,

Game Update 13.1 will be released next Tuesday, January 18th. GU 13.1 will address several of the issues you have been reporting GU 13. The full release notes will be shared here on the Anno Union closer to its release since we’re currently still running final tests. 

A huge thank you again for helping us with reports, screenshots and descriptions of the issues occurring since GU 13. 

The issue is now fixed. Thank you for your patience and happy city-building!

Game Update 12.1 is now live!

Game Update 12.1 will be released tomorrow 28th September, at 6PM CEST.

You can find the full release notes here: (https://anno-union.com/updates/anno-1800-game-update-12-1/).

We have received an update from the Ubisoft Connect team that a fix has been applied for the issue mentioned above. The issue with the Game Update 12 rollback should be solved now.

Please be aware there also are general connectivity issues with Ubisoft Connect which might impact you, resulting in an "incompatible savegame" warning mid-game (can usually be resolved by restarting Ubisoft Connect), issues in multiplayer and with the cloud synch feature.
For those, please follow the Ubisoft Support news on Twitter and the ...

Read more

We're still investigating the issues some of you are facing with the "update loop" which is downgrading your game version and blocking savegames with the new content. 
 
We'll let you know as soon as we have news. 
 
A workaround for the time being is to deactivate automatic updates in Ubisoft Connect after the correct update (roughly 2GB) has been downloaded and then to restart Ubisoft Connect. 
 
If you have already created a ticket with the Ubisoft Customer Support, please attach your "launcher_log.txt" file which you can find here by default: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs 
 
 
You have also reported several new bugs to us (e.g. with campaign quests, items and the anarchist defectors), which we're currently looking into. 
 
We'll let you know as soon as we have news regarding the next Game Update. 

UPDATE: the issues related to Ubisoft+ and the Free Weekend have now been resolved. As a compensation, we decided to extend the Free Weekend until September 8th. Thank you for your patience and happy gaming! 

Hello everyone,

The new discussion forums are live and available here.

We wanted to inform you that the current forums will go in read-only mode starting from tomorrow, Thursday, July 29th.

Thank you for your attention.

Hey Anno Community,

For organizational reasons we decided to move the launch of the new forums by one week to July 27th.

From this date onwards the current Anno forums will go into read only mode as announced above and we're looking forward to seeing you all on the new forums.