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UbiCecce

UbiCecce



24 May

Union Update: Anno Dev Talk recap, mods, and more

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Hey Anno Community,

Let’s have one more round of updates before the weekend!

Starting with a reminder about the livestream we did on Wednesday: Community Developer Oliver was joined by Brand Director Haye, Creative Director Manuel and Executive Producer Stephane for one hour of Anno Dev Talk:

We talked about the scope of their jobs and how they all entered the video games industry, as well as their motivation to get out of the bed every morning to work on video games.

Together with the chat, we discussed what makes an Anno game actually “Anno” – and all four revealed which games they are playing right now.

If you’ve missed the stream, you can watch the VOD here on Twitch.

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20 Jan

[FIXED] Issues with starting the game after Game Update 16

Comment
    UbiCecce on Forums - Thread - Direct

Hello everyone,

As mentioned in the previous message, this issue has now been fixed with yesterday's patch, Game Update 16.1. You can read the full Release Notes on the Anno Union: (https://anno-union.com/updates/anno-1800-game-update-16-1/). If the issue still persist, please create a new thread in the Support section of this forum or contact Support directly.

Thank you again for your patience and happy city-building!


16 Dec

[FIXED] Issues with starting the game after Game Update 16

Comment
    UbiCecce on Forums - Thread - Direct

We have just deployed a fix that should resolve the launch issue with Anno 1800 for most players.
Please verify the game files after the patch.

If you still encounter issues, please let us know and specify the platform you're playing on.


15 Dec

[FIXED] Issues with starting the game after Game Update 16

Comment
    UbiCecce on Forums - Thread - Direct

Hello everyone,

We have found a possible fix for the launch issue and are currently validating it. We'll have news on the exact patch date and time tomorrow.

-The Anno Team


14 Dec

[FIXED] Issues with starting the game after Game Update 16

Comment
    UbiCecce on Forums - Thread - Direct

Hello everyone,

We are currently still exploring a potential fix for the issue, and are aiming to communicate more information soon.

Thank you for your patience.

-The Anno Team


13 Dec

[FIXED] Issues with starting the game after Game Update 16

Comment
    UbiCecce on Forums - Thread - Direct

Hello everyone,

We are making progress at working on and testing a potential fix for the issue. However, at the moment we cannot give you a timeline yet. As soon as we have more news, we will update this thread.

We appreciate your patience and apologies for the inconvenience.


-The Anno Team


20 Sep

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

The full Release Notes for Game Update 15 are available on the Anno Union: (https://anno-union.com/updates/anno-1800-game-update-15/).


12 Apr

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

Read the full Release Notes for Game Update 14 here: (https://anno-union.com/updates/anno-1800-game-update-14/).


15 Feb

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

Read the full Release Notes for Game Update 13.2 here: (https://anno-union.com/updates/anno-1800-game-update-13-2/).


02 Feb

Maintenance - February 2nd

Comment
    UbiCecce on Forums - Thread - Direct

The maintenance has been completed.

Happy city building!


17 Jan

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

Game Update 13.1 will be released tomorrow 18th January, at 2PM CET / 8AM ET.

You can find the full release notes here.

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

Game Update 13.1 will be released tomorrow 18th January, at 2PM CET / 8AM ET.

You can find the full release notes here: (https://anno-union.com/updates/anno-1800-game-update-13-1/).

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

You can read the full Release Notes for Game Update 13 here: (https://anno-union.com/updates/anno-1800-game-update-13/).

[Solved] Issues following Game Update 13

Comment
    UbiCecce on Forums - Thread - Direct

Hello Anno Community,

The Release Notes for Game Update 13.1 are now available. You can read the full notes here.

Note: following GU13 we have seen some confusion about missing street connections on some of your islands. With GU13 we fixed an exploit through which the Oil Harbor could fulfill the same function as your main Trading Post.
This was never intended behaviour. Please be aware that all warehouses and residences need to be connected via road to your main Trading Post at all times in order to function.


11 Jan

[Solved] Issues following Game Update 13

Comment
    UbiCecce on Forums - Thread - Direct

Hey Anno Community,

Game Update 13.1 will be released next Tuesday, January 18th. GU 13.1 will address several of the issues you have been reporting GU 13. The full release notes will be shared here on the Anno Union closer to its release since we’re currently still running final tests. 

A huge thank you again for helping us with reports, screenshots and descriptions of the issues occurring since GU 13. 


15 Dec

[Solved] Issue affecting multiplayer of Anno 1800 and the History Edition titles

Comment
    UbiCecce on Forums - Thread - Direct

The issue is now fixed. Thank you for your patience and happy city-building!


28 Sep

Game Update 12.1 - 28th September 2021

Comment
    UbiCecce on Forums - Thread - Direct

Game Update 12.1 is now live!


27 Sep

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Support Forums - Thread - Direct

Game Update 12.1 will be released tomorrow 28th September, at 6PM CEST.

You can find the full release notes here: (https://anno-union.com/updates/anno-1800-game-update-12-1/).

Release Notes and Overview of all Game Updates

Comment
    UbiCecce on Forums - Thread - Direct

Game Update 12.1 will be released tomorrow 28th September, at 6PM CEST.

You can find the full release notes here: (https://anno-union.com/updates/anno-1800-game-update-12-1/).


09 Sep

Current issues following Tuesday's Game Update 12

Comment
    UbiCecce on Support Forums - Thread - Direct

We have received an update from the Ubisoft Connect team that a fix has been applied that should have solved the problem with the rollback of Game Update 12.

Please be aware there also are general connectivity issues with Ubisoft Connect which might impact you, resulting in an "incompatible savegame" warning mid-game (can usually be resolved by restarting Ubisoft Connect), issues in multiplayer and with the cloud synch feature.
For those, please follow the Ubisoft Support news on Twitter and the ...

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