UbiMorning

Hey! If you are having issues crashing still, I recommend these steps before reaching out to support. If you are getting a specific error message when this happens, be sure to include it!

The audio bug was resolved with the audio optimization fixes from today's patch. There was a bug where the audio was faster than the actual rate of fire.

Hey! Just to clarify, there was a reported audio bug with the Ripper where the audio was faster than the gun's actual rate of fire. This has been resolved with the audio fixes with the past patch.

Congrats on the win! Glad you are enjoying the game so far :D

About restore points: Restore points are available wherever an enemy was killed. They are the glowing triangles you can see on the ground. Your teammate has to step onto the restore point in order to activate it. You can then walk up and hold down the button to restore them.

Planned Release: Tuesday September 22nd at 9 AM

Hyper Scape will briefly be down for maintenance on September 22nd to deploy a small title update addressing a number of bugs reported by the community. While this patch does not impact overall gameplay balance, we are actively listening and discussing game feedback and suggestions.

Full Article Here

SOUND OPTIMIZATION

Simplification of the number of active sounds during a match, reducing occurrences of dropped sound. The change should not generate any noticeable changes in the sound experience for players.

Please note: This does not include a fix for the previously reported Magnet issue. Stay tuned for further updates on this issue and the Magne...

Hey hehehero! Thank you so much for writing out your thoughts on the current state of Hyper Scape. I sincerely appreciate the amount of effort you have put into this post. 

My main problems in this game are the bad servers (ping / lag which I get only on this game) and the time needed to start a game even though the lobby if full.
Dying in this game feels so much worse knowing you have to wait at least 5 mins until your next game starts.

What region are you from? I know you mentioned EU but where in EU specifically? When reporting server issues, we would appreciate it if players could include where they are located, if they are getting any error messages, and what kind of connection they have. These details help our team investigate what may be the cause of the issue. 
Regarding the wait time for the lobby, this is something the team has been progressively fine tuning. On Friday, we made some changes to how long it takes to a...

Auto-sprint will be coming in Season 2!

35 kills! Holy moly fantastic job. Thank you for being kind as well!

Hey! This is a known bug that the team is aware of and working on. Thanks for checking in!

Exactly. SBMM is a known suggestion. I was just asking if they have any ideas like tools to implement.

Turbo Mode was disabled the other day. We posted an announcement here. We apologize for the inconvenience. Here is the link to the official Discord as well.

Hey! Do you already have a ticket open for this error code? If not, I suggest submitting one with a list of what troubleshooting steps you've done so far.

What region are you from by chance?

Thanks for the suggestion! The community as a whole seems to be revisiting the idea of implementing some type of SBMM to help improve the new player experience. The common suggestions I've been seeing are a modified type of SBMM to allow new players to be in a group by themselves for a bit, and allow them to join after playing for a bit.

The problem with a system like this is determining what a "fair" cap would be to determine when someone should be ready to play with other experienced players. Considering the only leveling system in the game currently is the Battle Pass, I don't entirely think it is a valid level to base skill off of since you can earn tiers just from watching streams. Alternatively, you could base it off of hours put into the game, but that also doesn't necessarily show someone's skill either. Someone could be decent at the game but only have about 5 hours into the game. I suppose the other decision would be to base it off of stats, but again it can be a ...

Hey! This is something that the team has recognized and is working on a few things to help improve this experience. If you have any suggestions besides SBMM, I am all ears!

Fantastic shot!

Landing on the launchpads while you are Slamming can cause some interesting interactions. It makes me giggle every time.

Great job! I love using the Ripper sometimes. My current go-to is the Harpy :P

If you are having issues connecting or experiencing lag, I highly suggest reaching out to our support team so they can check into this for you!