UbiScared

UbiScared



18 Mar

Comment
    UbiScared on Support Forums - Thread - Direct
Hey Coppperneck,

One thing we'd definitely recommend is checking your HDMI cable and at most, flipping it around. So the side that plugs into your TV is now plugged into your Xbox and vice-versa. Outside of this, we'd recommend uninstalling and reinstalling the game. Give these couple steps a shot and let us know how it fairs.

07 Mar

Comment
    UbiScared on Support Forums - Thread - Direct
Hey TakableMirror53,

Sorry to hear you're encountering this. This is likely tied to the instability that our back end shop has been experiencing since Operation Chimera. Once that stabilizes, your credits should be provided. In the event your credits aren't provided, I urge you to reach out to our Technical Support Team. Create a ticket with them and they will get right to helping you get this resolved ... Read more

25 Feb

Comment
    UbiScared on Support Forums - Thread - Direct
Hey Schwezzzy!

One thing we definitely recommend is waiting at least 24 hours to see if they come in. Outside of this, it seems that you've already created a ticket with our support team on this matter. Should 24 hours pass and you still not received your credits, please update the ticket with that information. The support team will handle it from there.
Comment
    UbiScared on Support Forums - Thread - Direct
Hey ||CloudKicker||,

As stated previously, you should see the credits added to your account automatically. However if you don't see the credits on your account, don't hesitate to reach out to our technical support team.

17 Jan

Comment
    UbiScared on Support Forums - Thread - Direct
Hey DanShadowStep,

Hope you're enjoying Rainbow Six Siege! For the 600 R6 credits, please reach out to our support team. Make sure to include with this ticket, a copy of your receipt showing proof of purchase for Rainbow Six Siege: Starter Edition. The support team will be able to help you from there.

09 Jan

Comment
    UbiScared on Support Forums - Thread - Direct
Hey Matt_u_E, someone from support will be with you soon. One thing that can be done to move the process a long quicker is to also upload a screenshot of the purchase receipt to the ticket. Outside of that, you should have your R6 Credits on your account soon.