[2020] Voice chat issues on console and fixes

Hey Coppperneck,

One thing we'd definitely recommend is checking your HDMI cable and at most, flipping it around. So the side that plugs into your TV is now plugged into your Xbox and vice-versa. Outside of this, we'd recommend uninstalling and reinstalling the game. Give these couple steps a shot and let us know how it fairs.

I'd also recommend trying any of these steps that you haven't tried already.

If none of the troubleshooting helps, please create a ticket. Thanks!

Thanks for sharing the fix, FreshPizzarrhea!

Hey RA3236, if you are experiencing this issue, please try these steps as it may be a connection issue. If that doesn't help, please create a ticket with your port forwarding.

Hey Rhynooooo, can you create a ticket? Thanks!

Glad to hear his fix helps!

I can move it over to the technical forums for you. I would also advise that you reach directly out to support for configuration/setup assistance since getting the help you need or the right answers to your question on the forums isn't always guaranteed.

Hey,

I'm sorry you're having difficulty with getting the right mic set up.
Further to what UbiNoty mentioned, i'd recommend to make a support ticket about this via https://support.ubi.com/ so we can look into this further for you

Thank you for reporting this to us, DatNinjaSeam

What type of microphone are you using with the game? Is it a stand alone one or is it attached to a headset? If it's on a headset, does the sound work fine? Can you hear other player on Voice Chat when the Mic doesn't work?

Originally Posted by guest-FYGo9Pof
I have the same problem as well: I’m using a plug in mic in PS4, and can’t talk to people. The microphone icon is grayed out on the leaderboard as well. The game audio works just fine, but I can’t talk to anyone and I don’t think anyone can talk to me.

Hey! It's possible voice chat is being blocked by your network. Could you try this connectivity troubleshooting?

Hey,

Can you please create a case on the support website so we can look into this for you?

Thanks

Hi LiebeIsHere! Thank you for bringing this to my attention. When you record your gameplay on your Xbox, are you unable to hear yourself in the recording if you use voice chat in-game?

Hi UkZz_BigMac! I'm sorry to hear that you're having trouble with the voice chat in Rainbow Six Siege. Firstly, can you please try clearing the cache on your Xbox? To do this, please unplug your console from the wall, wait at least two minutes, then restart your game. If you're still having with the voice chat afterward, I'd recommend running through the other steps in this troubleshooting guide.

Our team at support.ubi.com would be glad to provide further assistance if needed!

Hey, cadence.jh!

We are sorry to hear that you are not able to use in game chat in Rainbow Six: Siege. Communication is a big part of our tactical based shooter and we can appreciate the impact this has on the game experience if this is restricted.

Due to changes that were necessary to improve our overall communication, we introduced a new form of technology to vastly improve our voice chat. There are, however, restrictions in place in some countries that hinder players from benefiting from these changes.

Sadly we aren't in a position to be able to influence changes on these restrictions and we ask for your understanding in this matter.

You can still try the following troubleshooting steps, to see if it helps with this matter. https://www.reddit.com/r/Rainbow6/co...oubleshooting/

Thank you.

Originally Posted by aslamkhanx
Game chat is not working. I have tried all the fixes provided to me by the twitter support team. I need it to work.

Hey there,

Sorry to hear you are having trouble with your voice chat not working.

Can I check you have tried the steps mentioned earlier in this thread?