UbiShoreman

Originally posted by bubs: no nothing has changed recently

Is this on the Vulkan or DX11 version of the game?

Originally posted by bubs: no there was no update

So just out of nowhere your FPS dropped? That's really weird. Nothing has changed at all recently?

Originally posted by Dr.PhilYT: Yeah, just gray out, can't click on it, can't do nothing.

I don't normally recommend this, but have you tried contacting Steam's customer support?

Originally posted by big style: You know what the problem is ubi! We have being says this for weeks ffs. Don't play dumb.

We hear a llot of different and circumstantial, it is definitely important to us that we isolate things on an issue per issue basis so we can send things through the proper channels. We ask these things only to clarify in order to best support.

Hey bubs! Was there an update of any nature that led into this?

Originally posted by Tricksterrr:

Originally posted by UbiShoreman: Of course! Best of luck to you!

The website says "In the light of the current situation, we are temporarily restricting our support to live chat only."

But the live chat button says "* Chat is currently unavailable. Please choose another support method."

What should i do? Or do you know the active live chat hours?

Hmmm try reaching out to ... Read more

Is it just grayed out?

Originally posted by Tricksterrr:

Originally posted by UbiShoreman:
In my opinion it is at least worth a shot!

Alright, im heading on to open one now. Thanks.

Of course! Best of luck to you!

Originally posted by Tricksterrr:

Originally posted by UbiShoreman: Hey Trickster! have you opened up a Support ticket? [support.ubisoft.com]

No i havent, should i?

In my opinion it is at least worth a shot!

A reinder that Bringing up old threads is against forum rules. Anyone experiencing issues should Open up a support ticket.[support.ubisoft.com]

Hey Impi, i definitely understand why you may be frustrated by these things. We do plan on addressing some additional community concerns because of the same frustrations you have echoed here. Either way, I definitely wish you the best of luck with your future gaming endeavors.

Hey Trickster! have you opened up a Support ticket? [support.ubisoft.com]

Originally posted by Wiesell: Can you provide a full specification and temps of your setup?

^^

Originally posted by Wiesell:

Originally posted by UbiShoreman: Thanksfully with the Steel Wave patch[www.ubisoft.com] we will be unifying MMR across all servers, so this will not be an issue upcoming!

I will send out...

Read more

Thanksfully with the Steel Wave patch[www.ubisoft.com] we will be unifying MMR across all servers, so this will not be an issue upcoming!

Originally posted by Cobr4: anyone else having this problem? just got kicked out of a ranked, all competitors were having a hing ping...

Hey Cobr4, It sounds like a potential DDoS, which is something our team is looking into. Did these ping spikes happen mid match? As in did you guys start with normal ping and then out of nowhere it shot up?

Hey Saul! Care to share the clip here so we can look at it?

Originally posted by ✪ Spy:

Originally posted by UbiShoreman: Hey Spy! Is this in the Vulkan or DX11 Version of the game?

I barely get 60 FPS on directx and even when I'm on vulkan I get 55-70 FPS but suddenly today it's not going over 60 it's only in 40-50 and I can't even play direct X because the sole reason I played vulkan was too get 5-10 FPS boost for reaching 60

Gootcha, and was there an update or anything that coincided with this FPS drop?

Originally posted by Mr_Beaver_NI: ok I'll do that, thanks for the quick responses.

Absolutely! Best of luck!