Ubimomspaghetti

Hi there! Sorry to hear this. Can you please send your proof of purchase over to our team at support.ubi.com by clicking on "Contact Customer Support". Our technical support team will be able to help you out from there. Thanks!

Sorry to hear you are having this issue! Please attach a proof of purchase to that ticket directly by opening " My cases." Once received, we will be able to look into that for you and get this resolved!

Sorry to hear this! Let's try this out: https://support.ubi.com/en-US/faqs/0...roubleshooting.
If this does not solve your issue, please reach out to us at support.ubi.com by clicking on "Contact Customer Support". Our technical support team will be able to help you out from there. Thanks!

Hi there!
Go ahead and submit that proof of purchase via live chat option under "My Cases" so we can get that looked at! If this is not available to you, send that to us via FB PM or Twitter DM, and we can take a look!
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport/


Thanks!