[2020] Rainbow six siege black screen start up

Sorry to hear this! Let's try this out: https://support.ubi.com/en-US/faqs/0...roubleshooting.
If this does not solve your issue, please reach out to us at support.ubi.com by clicking on "Contact Customer Support". Our technical support team will be able to help you out from there. Thanks!

Okay, can you please create a ticket on our support site with your dxdiag and msinfo?

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

We will have a look if anything is out of the ordinary.

- Cheers

Hey guys,

I would advise again to try the steps listed here:

https://support.ubi.com/en-US/faqs/0...oubleshooting/

It may be in your best interest to disable any overlays, for example the discord overlay.

- Teech

No worries, we will try to get back to you as quickly as possible.

Originally Posted by Smoke_t_99
I have the same problem on my Ps4,please help

Can you try rebuilding your PS4 database through the safe mode menu: https://www.playstation.com/en-gb/ge...playstation-4/

If this doesn't work you'll need to delete and then reinstall the game completely i'm afraid

Hi boldizsar14! Please note the Forum Rules ask that all posts are to be in English, since these forums are moderated by the UK and US teams. For assistance in Hungarian, please submit a ticket to your regional support.

Please add your system files to the ticket so we can look into this for you. Thanks!

A PC user who lacks proper permissions on their PC can certainly have problems with all sorts of things from installing games to launching games. Please make sure if you are having troubles that you are launching Uplay and Rainbow Six Siege as administrator.

Hey folks,

If you're experiencing this issue, can you confirm what troubleshooting steps you have tried, if any?

Originally Posted by M0r14rtyy
after last update i cant start rainbow , it wents to black screen . help please

Can you confirm what troubleshooting steps you have done so far please?

Originally Posted by Kobe.1776
After the last update my games resolution went out of wack so I updated my graphics card. Now when I load the game it goes to a black screen and it won't go any further. I've deleted the game and reinstalled and it's still the same. I'm running a gtx 1030 and it won't let me roll back the driver for it. Is the latest update up to date with NVidia's new drivers? Please Help!

Hello Kobe.1776,

Sorry to hear you're having issues.

Can you please provide your full system specs?

As well as try the steps in our guide here.

Originally Posted by B0SS_MAAN
did you manage to fix it as i have now got the same problem and if so can you please say

Hello!

Just while you wait from a reply from the above players, I'd like to offer you some suggestions.

Here you go: https://support.ubisoft.com/Article/000061047

The most notable steps that I believe are worth checking -

- Check your system requirements
- Verify game files
- Disable background applications


I hope that helps!

Originally Posted by Ghostiid
I now have the same issue but not only on R6, Ac Valhalla and Odyssey as well. Older games like AC Rogue and AC4 run fine. all was fine few weeks ago last time i played now i just get black screens on all of them upon launching. ive tried every trouble shoot under the sun. Deleting games, verifiying files, deleting ubisoft, updating drivers and windows, uninstalling gpu drivers and reinstalling them, whitelisting all games on both windows firewall and norton firewall, made all games run high performance mode and high priority. Specs are 2080 Super ryzen 7 3700x 64gb of ram running temps in the 40s and 50s deg C. all parts in the pc are no more than 3 months old as the pc is basically brand new as well. Some help would be great. Please dont reapet yourself like you have done to everyone else in this string for the last 2 yrs actually figure the problem out as clearly its an issue.

Hello Ghostiid,

Welcome to the forums and sorry to hear you're having issues running multiple games!

Thank you for giving all of our previously suggested steps a try, if you're still encountering black screens, could you please open a case on our Support Site and send over your system files? You can also reach us on Facebook and Twitter

DxDiag

Msinfo

We'd be more than happy to take a closer look into your setup and investigate any additional potential causes further

Thank you!

Originally Posted by rikdepik_______
this is what worked for me:
honestly restart the whole time like 20 ish times and sometimes do something diffrent.
What works for me allot is like using alt-tab to go out of the game when it goes fullscreen black, right on that moment.
After that alt tab right back in.

This is a really anoying bug but I guess it has something to do with CPU frequencies tbh
but ay that's just a guess...

Hey there,

Thank you for sharing your experience, your advise is very likely to help someone else who is having trouble.

If you have already tried previous troubleshooting steps, as Ubi-TheBerry advised it would be great to take a look at your DxDiag and MsInfo.

Many thanks,