Wick_Pagano

Wick_Pagano



09 Apr

Comment

Hi there,

Thanks for your support!

For situations like this, we ask that you please contact us through our support ticket center as this issue may deal with sensitive information.

Kind regards,
-Wick

Comment

Hello there,

I have gone ahead and manually granted this badge.

Kind regards,
-Wick


05 Apr

Comment

Hi there,

There is a known issue with badges currently being worked on. The issue should be resolved soon.

Kind regards,
-Wick

Comment

Hi there,

Thanks for the feedback.

Could you please post this in our Feeback and Suggestions thread?

Kind regards,

-Wick


02 Apr

Comment

Hi there,

It sounds like all you need is a Steam account link.

If this doesn’t solve your problem, give us a shout on our support email.

Kind regards,
-Wick


01 Apr

Comment

Hi there,

Our support team is currently working to fix this issue.

Thanks for reaching out!

Kind regards


30 Mar

Comment

Hello friends,

Supporter Packs (Pets, Cosmetic Points, etc.) have been bugged since we released Patch 0.8.1e on Saturday.

You can find its patch notes here, and we’ll be providing updates on the situation ...

Read more
Comment

Supporter Packs (Pets, Cosmetic Points, etc.) have been bugged since we released Patch 0.8.1e on Saturday.

You can find its patch notes here, and we’ll be providing updates on the situation ...

Read more
Comment

Supporter Packs (Pets, Cosmetic Points, etc.) have been bugged since we released Patch 0.8.1e on Saturday.

You can find its patch notes here, and we’ll be providing updates on the situation ...

Read more

29 Mar

Comment

This message has been addressed Via Support Ticket.

Comment

There are no “Cosmetics” for the game as of yet. The pack purchased comes with “Cosmetic Points” which can be used in an upcoming in-game shop to customize your characters.


26 Mar

Comment

Hi there,

Thank you for your support!

I have applied the appropriate badge to your account and your other rewards have also been made available to you.

Kind regards,


25 Mar

Comment

Hi there,

Thanks for your support!

I’ve applied the appropriate badge to your account.

Kind regards


23 Mar

Comment

Hey there,

Sorry to hear this has happened, I’m attaching a link for you to follow. Hopefully, this helps.

If you are still having issues with this, contact our support team directly

Thank you for your support!

Comment

Hey there,

Sorry to hear this has happened, I’m attaching a link for you to follow. Hopefully, this helps.

If you are still having issues with this, contact our support team directly

Thank you for your support!

Comment

Hi there,

Sorry to hear this has happened, I’m attaching a link for you to follow. Hopefully, this helps.

If you are still having issues with this, contact our support team directly

Thanks!

Comment

Hi there!

Apologies for the inconvenience, but please contact our support team directly about this. For account security reasons there are limits to what we can help with via our public forum.


22 Mar

Comment

Hi there,

I have applied the appropriate badge to your account.

Thank you for your support!

Comment

Hi there!

Apologies for the inconvenience, but please [contact our support team directly about this. For account security reasons there are limits to what we can help with via our public forum.


19 Mar

Comment

Hi there,
I’ve gone ahead and added the appropriate badge to your account.
Thanks for your support!