[2021] Hello, Purchased the game on Steam, didn't get support pack?

Supporter Packs (Pets, Cosmetic Points, etc.) have been bugged since we released Patch 0.8.1e on Saturday.

You can find its patch notes here, and we’ll be providing updates on the situation here. You can get to the latter page by going to https://support.lastepoch.com/ and clicking on the link in our banner notification.

Apologies. for the inconvenience.
Best regards,