WotC_Charlie

WotC_Charlie



17 Dec


14 Nov

Comment

Originally posted by asdjfsjhfkdjs

Flexing on us with that 00001 number!

100%

Comment

Great idea! Charlie#00001


26 Sep


18 Apr

Comment

Originally posted by Nasa1225

That's annoying. The Arena support site still has a page saying you can skip it, too.

Thanks though!

You can click View Account and skip it from in there.


01 Apr

Comment

As soon as I saw Jimmy do this, I KNEW someone was going to make this post.


17 Feb

Comment

Originally posted by swordstool

Thanks!

No problem!


16 Feb

Comment

Alt + enter I think?


15 Feb

Comment

Originally posted by Flipideedoo

Context because Apparently I formatted this wrong:

I am in a best of three game with my friend through Discord Challenge. We completed game 1 without issue while i am playing simic nexus, which includes 4x Nexus of Fate. During sideboarding, the game will not allow me to submit my deck even if all 4 copies of the card are taken out.

Oof, yeah it should definitely allow you to play with the card in Best of 3 Direct Challenges and Discord Challenges. We will take a look; thank you for the report!


07 Feb

Comment

Originally posted by FormerGameDev

Just so you know, the latest version of Windows has multiple clipboards build in

WHAT!? How did I not know this?


06 Feb

Comment

It's okay everyone, I remembered what I googled and found the Stack Overflow page again.


31 Jan

Comment

Originally posted by WotC

I'm not actually a WotC employee, but I'm curious if my name tricks it.

Also, WotC, since I know you'll read this...

My name is for sale.

$1


28 Jan


24 Jan

Comment

Originally posted by Rossoneri

I'm not sure what you're referring to,

I'm referring to when I open the game I get a notice telling me I need to run the installer to update.

Are you running MTGA.exe or are you running the MtgaLauncher.exe first? The launcher is located next to MTGA.exe in C:\Program Files (x86)\Wizards of the Coast\MTGA

If you run MtgaLauncher.exe the game should just update itself.


18 Jan

Comment

Originally posted by Lejind

Thanks Charlie. I have submitted (ticket ID #543436).

Though when I try to sign into https://mtgarena-support.wizards.com/hc/en-us/signin with my user name and password - it says it's incorrect.

I have the same user/pass for the client and forums.mtgarena.com. So not sure what to do.

It should be okay if you don’t log in, you should have an email and our support folks will chat with you through that thread.

Comment

Originally posted by Lejind

I'm been playing since closed Beta. Never had an issue until yesterday after the patch.

Anyone else getting this issue? I need help.

I've searched reddit and the official forums, troubleshooting on my own and I can't get anything to work.

Tried 1) Uninstalling everything via Revo Unisntaller and installing again

2) Turning off virus checkers

3) Changing my DNS and flushing https://forums.mtgarena.com/forums/threads/39131

https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset

4) Running a windows clean disk

5) Removing and adding from my windows host file C:\Windows\System32\drivers\etc\hosts

6) ...

Read more

Sorry for all of the headache, Lejind. Your client is pointing at the right place, I'm not sure why it would be timing out. We'll probably need to troubleshoot further with you step by step. Can you open a support ticket with us if you haven't already? https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000003203

Comment

Originally posted by papagelos

You can switch to the euro store by going to settings > account settings


17 Jan

Comment

Originally posted by andreliverod

/u/WotC_Charlie Any chance to get some kind of statement of what is going to stay and not in the output logs when the full game releases? The information provided is very useful and a lot of people use it. Would love to get into a log parser project myself but I am hesitant to make stuff that breaks as soon as the game releases and debug info is gone.

If we make any significant changes we will do our best to communicate about those ahead of time.

We’re currently not planning to reduce the amount of logging — if anything it will get more verbose, but can’t promise anything there.

Changes do happen, and it’s hard for us to keep track of what changes might be breaking for folks.


15 Jan

Post

It's almost patch time!

In an effort to reduce the scrambling required by anyone who parses our output logs, we've gone ahead and captured an advanced sample copy.

https://gist.github.com/WotC-Charlie/public

Enjoy!

Edit: Since it's a set release, we've also included cards.json and loc.json, so you can match up our new IDs to card names.

External link →

18 Dec

Comment

Originally posted by sir_Gregali

Boy do I look dumb

GET IT TOGETHER GREG