wotc_juicebox

Thanks to everyone who sent in their info, we were able to identify the issue! A small number of players may see an issue where they don't actually receive their reward after reaching the required number of wins in the pass-style events (the events where losses aren't counted). If this occurs during an ongoing event, simply play another game in the event and you should be re-prompted to claim your reward. If you ran into this issue and the event has already ended, please get in touch with support for assistance. You can find more details in the known issue post: ...

Hey /u/TonyTheTerrible, would you mind PMing me with your MTG Arena display name (including the numbers after the #) so we can take a look at what's going on here?

(Edit) If anyone else sees this and is having the same issue, please send me your username and include details on which styles/cards you're seeing the issue with. We are investigating. Thank you!

Hey /u/Dexelele, would you mind PMing me with your MTG Arena display name (including the numbers after the #) so we can take a look at what's going on here?

(Edit) If anyone else sees this and is having the same issue, please send me your username and include details on which styles/cards you're seeing the issue with. We are investigating. Thank you!

Thanks for the feedback, I've passed it along

Hey, can you PM me your Arena username so we can take a look?

Can you please PM me your Arena username, so we can take a look?

Haha, reading IS hard! Glad you got it worked out, and thanks for letting us know.

Give uninstalling/reinstalling a try - it looks like something might have messed up your font files.

This is an intended change, so you can see your opponent's sleeves right side up!

Hey, thanks for the report! We've attempted to reproduce this several times and are unable to get it to happen. Any chance you got a video? If you run into this again, please let us know!