11 days ago - SLS_Ruth - Direct link
Hi guys!

This is Ruth from the Marketing team :)

I'm reviewing your Steam Forum posts and trying to answer as many as possible!

I'm so happy and grateful to see how many players help each other and give useful information. Thank you so much for that! It's also very exciting to see how many of you are looking forward to the Secrets of Gloomrot Expansion coming in May!

Some helpful links to share your feedback or report technical issues:

Give us your Feedback: https://feedback.playvrising.com/
Report Bugs: https://bugs.playvrising.com/

Regarding the rules of these forums, we like to keep all posts and comments regardless of opinions, and we welcome criticism of our work as long as it's made respectfully. We appreciate all the feedback we can get to continue developing our games with your help.

Also, we have a ZERO TOLERANCE POLICY regarding personal attacks against other users, Stunlock employees, or our mods. Discriminatory language or behavior will not be tolerated in any way, shape, or form. Please keep it friendly!

Lots of love and a pint of blood,

Ruth
11 days ago - SLS_Ruth - Direct link
Originally posted by LootFruit:
Originally posted by SLS_Ruth: Hi guys!
...Also, we have a CERO TOLERANCE POLICY regarding personal attacks against other users, Stunlock employees...
Ruth

Not sure what CERO is, but I figure you mean't ZERO

Yes, thank you! My Mexican brain betrayed me there :D
11 days ago - SLS_Ruth - Direct link
Originally posted by Dribs: I'm not sure this is the place to write it, but I've seen very little other activity on this forum from Stunlock employees, so I'll make an attempt anyway.

First, I feel your suggestion/feedback dashboard leaves a little to desire. Because of the upvote system you have. It seems to me then that good suggestions that would fit the game and its players might not get any traction. Would that mean that it will not get the attention from the devs unless upvoted to a higher placement? I would at least hope that the developers set aside time to read all suggestions, and make the judgements themselves wether it is good or bad or fits the game and not leave it up to popular vote.

With that said, as a PvP player, one of the things that really puts me off this game is base raiding, and more specifically offline raiding and raid hours. I've made a post about it earlier also offering a potential solution, but there's no way of knowing wether a representative have even seen it or if its an issue they are looking at.

I would really, really love to know as I really do love this game, and its mechanics, you've done GREAT work there - but this one feature keeps me from playing it because of the frustration it creates when not being able to play. Am I being raided or not currently? Who knows, I'm busy with real life and cant do anything about it anyway. It's not ideal, and personally I had to stop playing because of it.

I also see a lot of other people complain about the same thing quite frequently, and all of my teammates stopped playing for the very same reason.

Here's the post:

https://steamcommunity.com/app/1604030/discussions/0/3775742015032873949/

At the same time, having information even INSIDE the game (or through battlemetrics), telling everyone wether or not you are online, is not good and should be removed or made unaccesible for PvP servers.

As I write in my post, I really do hope you guys are looking into this in one way or another, and I would really LOVE to know if you are, as I think it would really, really improve your game from a PvP perspective.


Hi there! I'll try to answer as best as I can, thank you for taking the time to write all of this!


I'm not sure this is the place to write it, but I've seen very little other activity on this forum from Stunlock employees, so I'll make an attempt anyway.

---> Yes, that's true. A lot is happening on all of our social platforms all the time and we need to up our game in the Steam Forums. We'll try to do better from now on!

First, I feel your suggestion/feedback dashboard leaves a little to desire. Because of the upvote system you have. It seems to me then that good suggestions that would fit the game and its players might not get any traction. Would that mean that it will not get the attention from the devs unless upvoted to a higher placement? I would at least hope that the developers set aside time to read all suggestions, and make the judgements themselves wether it is good or bad or fits the game and not leave it up to popular vote.

---> We read all of the suggestions! We might not be able to answer all posts, but I assure you some of the changes and fixes coming in May have been thanks to all the feedback we've gotten on the Upvote website. It might not be the best format to communicate with you guys that we're listening, but we surely are!

With that said, as a PvP player, one of the things that really puts me off this game is base raiding, and more specifically offline raiding and raid hours. I've made a post about it earlier also offering a potential solution, but there's no way of knowing wether a representative have even seen it or if its an issue they are looking at.

---> More info to come regarding PvP as we get closer to May :) Thank you for your patience!

I would really, really love to know as I really do love this game, and its mechanics, you've done GREAT work there - but this one feature keeps me from playing it because of the frustration it creates when not being able to play. Am I being raided or not currently? Who knows, I'm busy with real life and cant do anything about it anyway. It's not ideal, and personally I had to stop playing because of it.

---> Thank you so much, it means a lot to us that you like the game! And we'll continue working hard to improve your game experience with the May and future updates.

I also see a lot of other people complain about the same thing quite frequently, and all of my teammates stopped playing for the very same reason.

Here's the post:

https://steamcommunity.com/app/1604030/discussions/0/3775742015032873949/

At the same time, having information even INSIDE the game (or through battlemetrics), telling everyone wether or not you are online, is not good and should be removed or made unaccesible for PvP servers.

---> Thanks for the feedback! We're aware of these complains :)

As I write in my post, I really do hope you guys are looking into this in one way or another, and I would really LOVE to know if you are, as I think it would really, really improve your game from a PvP perspective.

---> We are! And we're so grateful for you to bring it up. I hope that the game improvements coming up in Secrets of Gloomrot will improve your experience with PvP considerably!

Thanks again!

Ruth