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im trying to save settings to my game but everytime i re launch the game the settings go back to default. and an error message pops up saying "error retrieving settings from server" ive restarted the game, restarted my pc and re installed the game but im getting the same message

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We're currently looking into this now. There's a central service at riot having issues, it's unfortunately causing issues grabbing player's saved settings/keybind preferences. We're going to disable ranked briefly to reduce impact of potential keybind issues in the meantime.

!pin

Originally posted by [deleted]

[removed]

do i need to redo it for the pin to work?

Originally posted by keslol

why are the settings not cached in a case of server problems, we already have a popup in the settings menu?

It's on our backlog, but with a relatively low priority.

The popup only took a short time to put in, but the feature to properly backup your settings (per account, securely, playing nice with the server's version, etc.), is a bigger task.

Originally posted by ArmiesofZNight

We're currently looking into this now. There's a central service at riot having issues, it's unfortunately causing issues grabbing player's saved settings/keybind preferences. We're going to disable ranked briefly to reduce impact of potential keybind issues in the meantime.

!pin

This should be resolved.

Originally posted by SuIIeee

Thanks! what about people who were mid rank match and this affected? Will they regain the lost rank points if they had lost?

We will not be adjusting ranked points for this. While this had potential to impact player's games, it hit both the winning and losing sides. Individual game adjustment adds some inflation and other impacts that aren't desirable. Given the likely impact was one game at most, the player's overall ranked play will cover the potential impact of that single game.






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