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This has made playing Valorant near impossible for me, due to the input lag, FPS drops and stuttering full screen windowed brings with it.
A fix soon would be appreciated so I can play again.
This has made playing Valorant near impossible for me, due to the input lag, FPS drops and stuttering full screen windowed brings with it.
A fix soon would be appreciated so I can play again.
What is your monitor setup? You said two monitors - what is their native resolution? What resolution are they set to in Windows/Nvidia/AMD control? Can you add screenshots of your display settings?
Are you never able to swap to fullscreen, or are you required to swap around to different window resolutions as shown in the video first?
Are you using DSR?
Both are native 1920x1080, they are both set to 1920x1080 in Nvidia control panel.
Since release I have never been able to swap to fullscreen, it just shows a massively stretched screen if i try that I cannot see anything with as seen in the video.
Here's a screenshot of my GameUserSettings when I take it off of read only and launch Valorant.
I have to put the GameUserSettings file on read only if I want to launch the game in fullscreen windowed, but even if I change the resolution to 1920x1080 in the config file and launch it on read only the resolution STILL switches to that awful stretched one.
I don't believe I am using DSR but i'm not sure how I would check that.
Can you change your GameUserSettings file in a couple of places for me? There are two to check: C:\Users\%USERNAME%\AppData\Local\VALORANT\Saved\Config\WindowsClient - GameUserSettings and C:\Users\%USERNAME%\AppData\Local\VALORANT\Saved\Config(some long string of letters and numbers)
With the game closed, go to both of those files, and change these two lines:
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
Can you change your GameUserSettings file in a couple of places for me? There are two to check: C:\Users\%USERNAME%\AppData\Local\VALORANT\Saved\Config\WindowsClient - GameUserSettings and C:\Users\%USERNAME%\AppData\Local\VALORANT\Saved\Config(some long string of letters and numbers)
With the game closed, go to both of those files, and change these two lines:
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
Your current one is X= 30000000 and Y=0
I have no clue how you ended up with your settings in that state, but it seems suspicious.
I don't have a file called WindowsClient, but I do have a folder called Windows but the only file in that folder is called "RiotLocalMachine".
This is my Valorant folder, the GameUserSettings folder is inside the "294139cf-a4e3-55c4-bc9f-1fbe1d4126a1" folder.
I could not find another instance of GameUserSettings in the other folders OR a .cfgi file called "config".
I changed the numbers to 1920x1080 but it did nothing.
Interesting. After you've launched, if you go to open the same file again, is it shown as 1920x1080?
Can you send me another screenshot of that file?
Here's a screenshot of the file after I have opened VALORANT.
Very odd. For some reason you're getting these massive, garbage values for X/Y resolution size.
Can you try making another account and logging in with that to see if it uses normal values?
I reinstalled Valorant onto a different drive, deleted all traces of Valorant from the PC before I did and it still does the same thing :/
Can you make sure that your graphics drivers are up to date?
If your monitor has drivers (uncommon), can you also check that your monitor's drivers are up to date?
Can you try unplugging one of your monitors and seeing if it works?
Does it go into this stretched fullscreen on both of your monitors?
Update: My friend sent me his GameUserSettings file and it still did the exact same thing, stretched to an unrealistic resolution.
It seems like it's a bug in the game itself, I hope it gets fixed next patch.
EDIT: What do I need to change in the GameUserSettings file to force the game to open fullscreen windowed?
I don't recall exactly, but I believe it should be
"FullscreenWindowMode=2"
Also, I just checked the file and now it is changing the X/Y resolution sizes in the GameUserSettings file, it is changing them to this
I tried changing the resolution to 1920x1080 in the file again but it did nothing.
What is weird is that I have actually disabled the full-screen scaling option in NVIDIA control panel and I even tried disabling the GPU and it still does the same thing.
Can you try this https://www.youtube.com/watch?v=g4PMq5xBpT4
-disable DPI scaling
You might need to try it on your VAL shortcut, as well as on the game EXE
I found another person on reddit having the same problem.
I think this is something you need to pass on to the devs if possible so it can be fixed in the next patch!
EDIT: Another person
Seems like a big problem for a lot of people.
This is a real headscratcher.
Can you send me a dxdiag of your machine (direct message because it can contain a bit of personal info)? Just type "dxdiag" in the windows searchbar, run that application, and then click "save all information" and send me that file.
(BTW I am "the devs" so don't worry, it's been passed on :-) )
Sent! :)
I uh.... may have forgotten that I have private messages disabled :(
Reenabled! Can you send it again :(
Sorry about that
Update: I managed to test a different PC today and the problem still existed on that PC, even if I switched accounts.
Different PC, same monitors?
Different monitor, only 1 unfortunately.
Wait...
So you have this bug. You tried making a new account, it still happens.
Then you tried switching to an entirely different PC and different monitor, it still happens??
What if you create a new account AND login to a different PC and monitor?
I'm quite confused lol
I can’t test that unfortunately :(
Dang. So you've tried:
-Default setup
-Same setup, one monitor unplugged
-Same setup, new account
-Different PC, same monitor, same account
All of those had the issue, right?
Yeah, same issue!
Do you have this monitor driver installed? https://www.benq.com/en-us/support/downloads-faq/products/monitor/xl2540/software-driver.html
If not, can you give it a try?
I have got it installed, same story :(
Have you tried a clean driver install?
(both monitor and graphics card)
This fixed it.
I reinstalled windows, and reinstalled all my drivers, and this seems to have fixed the problem.
Thanks for all your help, I really do appreciate the time you've taken to help me fix the problem!
YEAHHHHH
I'm so glad we figured it out, man, what a bug. I guess what was happening is that the monitor or your graphics drivers were reporting the wrong monitor information to the game, so we ended up with that junk data. Please pass along the fix if you see anyone else encounter this bug!