Original Post — Direct link

Greetings Agents!

Today a new hotfix landed and it's a good opportunity to create a new megathread, and to say good buy to Cypher Camera wielding a gun. To avoid bugs report cluttering the subreddit and/or going unnoticed we will get a single Megathread which will be posted today and after every patch so that you guys can report the various issues in one place. This allows Riot to easily keep track of the bugs by providing a central hub and also allows other users to confirm that they might have encountered.

Prerequisites to be noted before reporting a bug


  1. A bug will ideally be accompanied with a screenshot or a video. This provides credibility to your report.
  2. Steps to recreate the bugs should be submitted if possible. This helps Rioters recreate the bug and helps them find the cause behind it.

Format when reporting a bug: When reporting a bug, please provide as much information as you can about your computer.

Region: The region you're playing in when you encountered the bug

Type of Bug: Client Bug, In Game Bug etc

Description: Describe what was the bug that occurred.

Video / Screenshot: Insert screenshot (F12 in game) or Video of the bug occurring.

Steps to reproduce: Provide the steps necessary if someone else had to reproduce the bug.

Expected result: What should have been the result when you follow the steps mentioned above.

Observed result: What was the result you obtained when you followed the steps mentioned above?

Reproduction rate: If you try to recreate the bug how successful are you in causing it to occur? (1/10 : Occurs once every 10 tries, 5/10 : Occurs 5 times out of 10, 10/10 : Happens every single time)

System specs: Processor, Video card, Ram, HDD/SSD, everything you can provide, even drivers.


Example Bug:

Region: EU

Type of Bug: Matchmaking

Description: Matchmaking doesn't work properly

• Insert Video / Screenshot of the incident

Reproduction rate: 10/10 (happened 10 out of 10 times)

Steps to reproduce: Try to launch a game

Expected result: Match starting

Observed result: Getting stuck in infinite queue

System Specs: Intel i5 Processor, Windows 7, Nvidia Graphics card (insert model number) etc.


If you don't know how to format comments on Reddit click here


- **Region:**   
- **Type of Bug:**   
- **Description:**   
- **Video / Screenshot:**   
- **Steps to reproduce:**   
- **Expected result:**   
- **Observed result:**   
- **Reproduction rate:**   
- **System specs:**  

Copy paste the above code and fill in your details.


From this Megathread the list of bugs will not be summarized and put up in the main body of the thread, however note that many Rioters are going through every single comment so don't worry if you post the 1500th or 3000th comment, every reply will be read over the next few days.

External link →
over 4 years ago - /u/Koalifier - Direct link

Originally posted by Devonthib

Region: US (NA East?)

Type of Bug: In Game Bug | Teleport glitch

Description: Entered the middle teleporter on Bind without the character being teleported - resulted in being in the teleport room behind the blue visual able to see / probably shoot into the A bombsite.

Video / Screenshot: https://streamable.com/6r44tf (Swearing in video)

Steps to reproduce: Tried for a few minutes with a different Agent and could not reproduce.

Expected result: Teleport outside of hookah entrance.

Observed result: Remained in the teleporter area, hidden behind the blue portal visual.

Reproduction rate: Did get to try a lot but 0/10

System specs: i7 4770k , NVIDIA 970 graphics card, Windows 10

Ah, this is a good one. This actually happened to me once as well, so there's a bug reported for it, but I'll add your info. Useful to know that it happened to you just walking in!

over 4 years ago - /u/Koalifier - Direct link

Originally posted by thataw

  • Region: NA
  • Type of Bug: Perfomance
  • Description: Shotguns shoots, both from you and enemies/allies drops my fps to 20/lower.

Its awayyyy worse in a actual match.

  • Video / Screenshot: Right before the shotgun shoot l right after the shoot l VIDEO
  • Steps to reproduce: Just have a bad pc and try to shoot a shotgun i guess?
  • Expected result: no stuttering
  • Observed result: stuttering
  • Reproduction rate: 100%
  • System specs: Laptop CPU I3 60006U 2.00GHz, Integrated GPU( HD 520) 8 GB RAM(Dual channel 2133MHz), game instaled in a SSD

Thanks for the report! We're aware that shotguns are particularly rough on performance for low end PC's, and we're looking into some optimizations for that :-)

over 4 years ago - /u/Koalifier - Direct link

Originally posted by Neth387

Region: EUW

  • Type of Bug: Cant change my resolution cause it says that is Custom

  • Description: I had a resolution of 1280x960 streched and now i got a 1280x960 with black bars and i cant change for other resolution

  • Video / Screenshot: https://gyazo.com/0a155e0a8e923d82b08156b418ace6fc (i play in fullsreen i just put windowed to take the sreenshot)

  • Steps to reproduce: I dont know

  • Expected result: Change resolution our get my streched resoltion back

  • Observed result: Black bars and impossibility to change resolution

  • System specs: gtx 1070 i5 6500

Were you trying to force a stretched resolution? We do not support stretched resolution in VALORANT.

Please try restoring default settings - it doesn't even show a monitor selected in your screenshot, so I think you may have gotten the game into a bad state.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by BlueVixensBlur

  • Region: EUW

  • Type of Bug: Resolution in windowed fullscreen

  • Description: Cant change resolution outside of 1900 x 1080 in windowed fullscreen

  • Video / Screenshot:

When i force my monitor to a size and change resolution to the same: https://imgur.com/a/KawShgP

  • Steps to reproduce: Use windows fullscreen mode in video settings than pick a different resolution than 1920 x 1080 .

  • Expected result: the resolution should change to the selected resolution

  • Observed result: The resolution did not change to the selected resolution and stayed at 1920 x 1080

  • Reproduction rate: 7 out of 7

  • System specs: nvidia 1060 3gb,, i5 2500k(dont judge me), 144hz AOC monitor.

Windowed fullscreen will only run at your monitor's native resolution.

If you want to use a lower (or higher) resolution than your monitor's native resolution, use Fullscreen, or Windowed.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by allwynd_01

Region: EU

Type of Bug: Resolution switching

Description: Attempting to change resolution or switching between Fullscreen, Borderless Window and Windowed mode doesn't change the resolution to the one I want, it just defaults to 1024x768 no matter what I do, the only way I can play the game in a native resolution is if I play in Borderless Window mode... and that's how I've been playing since day one. In the video below the problem can be seen and I've also shown my default resolution, my specs and that my video drivers are up to date.

Video: https://www.youtube.com/watch?v=Ld5zR7oh7pQ

Reproduction rate: 10/10 (I can keep doing it all day, it never works xD )

Steps to reproduce: Switching between window modes and resolution

Expected result: Resolution to change to the one selected

Observed result: Resolution defaults to 1024x768 regardless

System Specs: Intel Core i5 8400, Windows 10 Pro, NVIDIA GeForce GTX 1650

Can you dm me a dxdiag of your system?

over 4 years ago - /u/Koalifier - Direct link

Originally posted by Neth387

I did not know that VALORANT doesn't support stretched resolutions I always played with a streched resolution in other games (CSGO,APEX) And when i got the access i changed to stretched in Ndvidia control panel and there was no problem but today i played a few matches in the morning and it was all good but, then i quit the game, and in the afternoon i went to play again and it was like this and did not touch anything on my ndvidia settings or any settings at all. But okay, can you explain me how i can restore the default settings please?

(Sorry if my english is not the best)

Hm, there's not an option for it actually.

You could force it by going to this folder "C:\Users\%USERNAME%\AppData\Local\ShooterGame\Saved\Config" and deleting the folder with the long string of letters and numbers (you should have just one, or maybe two if someone else plays on your PC). This will force the game to use defaults.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by allwynd_01

Just did that.

Thanks! I'll follow up there.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by BlueVixensBlur

I just want to have YouTube running on the other screen and still have 144 Hz :/

Unfortunately this is just the design of windowed fullscreen. It will always match your desktop's resolution. Fullscreen will match your monitor's native resolution. This is mostly an Unreal/Windows concept. We are shipping out a few updates to window mode, so the behavior might change to how you want it in a couple of weeks, but I don't think so.

You could try windowed?

over 4 years ago - /u/Koalifier - Direct link

Originally posted by Neth387

Didn't resolved. I opened it, and everything was the same.

Do i have anyway to uninstall all files and valorant to reinstall and get all default again?

Sorry for bothering you!

You could try deleting everything in that whole folder and then launch, see if that fixes it?

Also make sure that you changed your Nvidia settings back to default.

If that doesn't fix it, I'd recommend reaching out to player support, I'm not an expert in troubleshooting this kind of thing.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by Honu_Akua

  • Region: NA
  • Type of Bug: In-Game Bug
  • Description: If you tether to a rope on Split while in Phoenix ult, after the ult duratio nends or you are killed, you teleport to the rope you were on.
  • Video / Screenshot: https://www.reddit.com/r/VALORANT/comments/g6bii3/exploitable_bug_if_you_tether_to_a_rope_on_split/
  • Steps to reproduce: Ultimate as Phoenix, get on any tether, and wait for his ultimate to end, or get killed.
  • Reproduction rate: 10/10
  • System specs: Intel i7-8700K, Nvidia GTX 1080 TI, 16GB RAM, Windows 10

We've got a bug in tracking this issue, thanks for the report!

over 4 years ago - /u/Koalifier - Direct link

Originally posted by Vourketh

  • Region: NA

  • Type of Bug: In-Game Bug

  • Description: The Prism skin for the Ghost pistol doesn't show properly when looking at teammates' guns.

  • Video / Screenshot: https://imgur.com/IRR8YDd

  • Steps to reproduce: Looking at someone's gun who has the Prism skin equipped, whether they're holding it or if it's on the ground.

  • Reproduction rate: 10/10

  • System specs: Intel i7-8700K, Nvidia GTX 1080, 32GB RAM, Windows 10

Thanks for the report! We're looking into it.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by dvo999

How come I can’t save any clips through my GeForce experience? Is it bugged? Just got the game

The clips should still work, it just doesn't show you the overlay. There's a bug in the latest shadowplay update.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by vecter

- **Region:** NA

- **Type of Bug:** Gun mechanics

- **Description:** The bucky right click up close only hits for one pellet. At some range (perhaps > 5m), it spreads to 15 pellets.

- **Video / Screenshot:** None

- **Steps to reproduce:** Go to the firing range and choose 5m. right click the bucky at the blue dummy's chest and note that hits for 20 (1). Choose 10m, right click the bucky at the blue dummy's chest, and note that it hits for (15) pellets.

- **Expected result:** Right click < 5m should hit for all 15 pellets.

- **Observed result:** Right click < 5m only hits for 1 pellet.

- **Reproduction rate:** 100%

- **System specs:** Not relevant

As /u/RocketHops mentioned, this is working as intended. If you fire it at too close a range, it will only deal 20 damage from the slug, because it hasn't yet reached a far enough distance to burst.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by savemefrombrexit

  • Region: EUW
  • Type of Bug: Visual
  • Description: Viper's abilities (less consistent with ult) seem to allow people to see other's through it via levitating guns towards the top of the viper ability.
  • Video / Screenshot: https://medal.tv/clips/22838034/d1337Tk2hVPQ
  • Steps to reproduce: Throw down a viper ability, have your friend walk the other side of it, high chance you'll see a floating gun if there close enough at top of wall.
  • Expected result: Can't see anyone as it obscure's vision
  • Observed result: Can see a floating gun and likely kill the enemy.
  • Reproduction rate: 4 games today with viper's, happened every time.
  • System specs: I7-9700k, geforce 1080, windows 10, 16gb ram

Good bug! We have a fix in for this in the next patch.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by Glockatoo_

Region: NA

Type of Bug: Weapon ADS

Description: When starting a defuse trial in the practice range with a sniper rifle, the scope disappears and ADSing takes the view into inside the gun model

https://drive.google.com/open?id=1ZhlP1FiLxEEPw1FTE92hTUl9xXbSNyEV

https://drive.google.com/open?id=1cwTbrZxZvRLutCgibi8RuFD2LtjMfvh7

Reproduction rate: 10/10

Steps to reproduce: Start a defuse trial in the practice range with a sniper rifle

Expected result: Gun loads in with scope

Observed result: Gun loads in with no scope, ADSing put camera inside weapon model

System Specs: AMD FX-6300 Processor, Windows 10, AMD RX 560, 8 GB Ram

We've got a bug tracking this issue and are working on a fix.

over 4 years ago - /u/Koalifier - Direct link

Originally posted by shitPara

- **Region:** Eu West
- **Type of Bug:** Perfomance Issues
- **Description:** Fps drops since update from 144 to 40!
- **Video / Screenshot:**
- **Steps to reproduce:** Updated new driver, checked if something is running in the background= everything was the same
- **Expected result:** Having the same fps before the update (144)
- **Observed result:** Having huge Fps Drops
- **Reproduction rate:** 4/4 Games
- **System specs:** Intel i7 2600, Nvidia GTX 770, Windows 10

Can you tell me if you're still getting those drops? I'm curious how your FPS is in three scenarios:
1. Just patched and launched the game
2. Closed the game completely, then launched again
3. Restart PC after updating (and having launched previuosly), then launch the game

over 4 years ago - /u/RiotArkem - Direct link

Originally posted by Envoke

  • Region: NA

  • Type of Bug: Technical / Vanguard anti-cheat bug

  • Description: When launching the game, it skips the launcher, goes right into the game, gives me the initial Riot loading screen, then moves to a new error stating System Reboot Required due to Vanguard anti-cheat.

  • Video / Screenshot:

  • Steps to reproduce: After launching the game, it gives this error almost immediately after showing the Riot loading page.

  • Expected result: No error message and proceeds to main screen.

  • Observed result: The error prompts and forces me to quit out of the game.

  • Reproduction rate: 100%

  • System specs: AMD Ryzen 5 2600 3.4, 16GB RAM, Windows 10 64 bit (10.0 build 18362)

I've attempted to reinstall the game, reinstall it as admin (making sure to remove vanguard in both instances), the second time was to a different folder on the system. Made sure to uninstall Windows Update KB4549951, I don't have any unsigned or offending drivers installed (to my knowledge) and it still won't get by this error.

I've submitted a Riot support ticket for some help on this one, and can supply Vanguard logs if needed. (Ticket # 47586372)

EDIT: 4/23 - Still no updates from Support on this one. Waiting on any kind of reply.

EDIT: 4/23 - Found a solution to my problem. Somewhere buried in the comments was someone mentioning that the Vboxusbmon driver may be a problem. I did some searching and found that this driver isn't just tied to Oracle's Virtual Box, but also a part of the Nox Android Emulator as well. It's worth trying to do a search for Vboxusb or Vboxusbmon from the Windows command prompt by running driverquery | more, and just hitting space until you either find it, or you don't. I was able to disable it using the portable application AutoRuns (linked to from here: https://superuser.com/questions/1384835/proper-way-to-remove-an-old-driver-from-systemroot-system32-drivers) which, after a reboot, let me quickly get back into the game. It should be noted that I also attempted to remove any VPN software as well without success- this driver alone is what was throwing my Vanguard anti-cheat through a loop.

Tagging /u/RiotArkem for visibility since I believe he's on the anti cheat team.

Thanks for the update, sorry we couldn't get you unstuck sooner!

We're trying to make this process less opaque (and annoying) for players, expect some improvements in our next patch.