devtrackers.gg → RiotArkem
RiotArkem

RiotArkem



01 Sep

For those who unaware: Anticheat lead, arkem, is leaving Riot after 5 years of working

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Thanks for the kind words everyone!

It's been a wild ride this year but what I'll remember most from my Valorant journey is the support and enthusiasm from everyone in the community, it's made this year a really special one (good special, unlike all the other kinds of special that 2020 has).

I'm confident in the future of anti-cheat on Valorant, there's a whole team of talented people that are working on hunting cheaters, improving Vanguard and generally fighting the good fight. They're talented and hard working and I'm going to miss them a lot!


22 Jul

Question: Has Riot ever falsely banned someone or made a mistake banning someone in Valorant?

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We've banned innocent people before but it's very rare. When we do we're quick to fix the situation (often before the player realizes they were banned).

We take false positives really seriously, if we see a cheat detection strategy generate a false positive we will take it out of commission immediately while we fix it.

For your friend I'd assume they were cheating, it's more likely than a false positive especially given the unusual amount of rank increase there.

Valorant will temporarily ban cheaters computers from running the game

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Originally posted by Awooochy

I'm banned cause I was rendering an animation while playing valorant? idk how u made ur anticheat but I'm not going to play anymore cause u hwid banned me for actually rendering a 2d animation in unity, I like the game but...now i'm banned, mind about FIXING UR USELESS ANTICHEAT

Hey friend, sorry you're having a bad time.

You can't be banned for rendering an animation while playing Valorant, something else is going on.

If you submit a support ticket they might be able to help you but I understand if you don't want to play anymore.


21 Jul

Valorant 4 years ago image released

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Originally posted by DarkTenshiDT

Imagine not building the lighting before taking this screenshot LUL

No one thought we'd ever release this screenshot back when we took it lol

Player should be notified when someone they reported gets banned.

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Originally posted by Volcanix

Heya, Did this get implemented?
Just had a player in a game use 'gay' as an insult against us, then double down on the homophobia when pressed.

It would be good to know that Riot is acting on this.

It's implemented just for cheating (and only if you're online when the ban happens), a more thorough version (that hopefully will include other bad behaviors) is coming soon.


20 Jul

Valorant 4 years ago image released

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Originally posted by p4p3rm4t3

That an early Brim?

Nope!

Valorant 4 years ago image released

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Originally posted by Richtoveen

Why the blur on some stuff tho? 🤔

I don't know exactly why they did it for this screenshot but there are lots of reasons that things get blurred.

Some common ones:

  • We don't want to show names without permission (especially of people who have left the company)
  • We might not have permission to release some of the placeholder art (temp assets)
  • We might think that some piece of information in the screenshot relates to our internal systems
  • We might think that some of the image might misrepresent what we're planning to do for the game in the future

My guess is that the characters are all blurred because none of them are anything like the characters that ended up in the game and we don't want people even thinking about them.

I feel like this game needs some CPU optimization.

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Originally posted by jld2k6

New user to the game here... I am running a ryzen 2600 @ 4ghz with 3200mhz RAM CL16 and an RTX 2060 super. I can't even hold my 144hz refresh rate on my monitor and drop below 100 during games. Is this considered normal after the patch that already rolled out? I'm seeing people with ryzen 3600's on stock saying they never go below 200fps even though the 3600 only has a 10% improvement in performance over the 2600. The framerate in this game for how simple the graphics are is not making much sense. I get a better framerate in Doom Eternal on Ultra-Nightmare settings than I do on this game's lowest settings and it's supposed to be able to run on a 10 year old PC. It technically runs, but you shouldn't need such a good CPU to run 144hz in a competitive shooter like this

Your graphics card won't make much difference for Valorant which is why you can turn all the settings up on Doom Eternal (which does take advantage of your graphics card).

Your frame rate seems low for that CPU, when I play on an i7-3770 I was usually getting about 150fps and your Ryzen 2600 should be better than it in every way (being 6 years newer).

I don't have any sure fire fix for you but things that could impact the frame rate could be: other programs being open, CPU cooling issues, slow ram, slow disk, maybe some program that's fighting the anti-cheat system?

Valorant 4 years ago image released

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A lot of nostalgia in that image for me!


10 Jul

My brother and I were enjoying Valorant together.

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Originally posted by m20KEW

Does that mean you are not banning people that use mouse macros? This would seem to be quite an invite for cheaters. Even though Valorant's recoil patterns aren't as consistent as in CSGO, a recoil macro could be created by anyone with mouse drivers these days. Jump Throws etc. could be made more consistent...

It is very unlikely that turning on mouse macro software will be the trigger for a ban.

If a player is cheating (with mouse macros or whatever) we'll flag them for a ban and depending on our current strategy / specific cheat the ban will take effect some time later. Fast bans are usually a few minutes and slow bans are hours (or days in some cases).

So if a player does something and then is immediately banned it is very likely to be a coincidence.

My brother and I were enjoying Valorant together.

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Originally posted by Rohbo

Your anti-cheat is unreasonably aggressive towards things that aren't actually cheats despite, as will always be the case with anti-cheats, hackers still getting through. There is regular everyday software it stops me from even opening when it's running. Not "gives me an error and closes Valorant," but "restricts my PC from opening the software." It won't even let me open Guild Wars 2 if Vanguard is up and running.

Is there any way for you to discern if it was actual cheating or just Vanguard missing the mark (again)?

If Vanguard is blocking software (and not the game) you should let me know because we disabled that feature during beta.

My brother and I were enjoying Valorant together.

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Originally posted by WowWhatWhyHow

u/RiotArkem, I keep hearing this more and more and I am getting really concerend. I remember Mixwell getting banned by Vanguard in the beta for plugging a usb cable from his pc into his phone. And I kinda have the bad gutfeeling that if he wouldn't be a streamer and cs pro, he would've got the "we don't give info to vanguard bans and close the ticket now" treatment. I believe there are many eleborate stories from cheaters ... but I kinda have the feeling, some are legit false bans. Aand it kinda gets me worried, since it could hit everyone then. Maybe one day I open up my Photoshop and it got an update and now your Vanguard thinks its a cheat. How will you prevent that? why is your support not giving specifics to bans? People shove hundreds, some even thousands into your store and yet your support doesn't give out information on bans? what the hell??

Mixwell was never banned, he just saw an error message that required the client to restart.


09 Jul

My brother and I were enjoying Valorant together.

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Originally posted by guin717

To be a little more clear, I had played 2 or 3 games of unrated earlier with a mouse I had just gotten as a gift. The DPI buttons are located behind the scroll wheel and I kept hitting them while trying to change weapons. I then minimized Valorant to open the mouse's software and turn off the buttons. I then went into a ranked game with my buddies and I was banned on round 3 or 4.

I don't think there's any way for your mouse buttons or your mouse software to cause you to get banned.

My brother and I were enjoying Valorant together.

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Originally posted by freshleebaked

Hey just curious if there will eventually be something implemented to stop stacks 3 - 4 stacks from getting people restricted by reporting them. Will people who consistently report for no reason or just getting angry at people for playing poorly as a 3 - 4 stack have their reports not automatically trigger chat restrictions if there are enough false reports that they make?

At least for cheating there is no way for a player to be banned from reports alone there always needs to be some additional evidence.

My brother and I were enjoying Valorant together.

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Originally posted by guin717

Hey RiotArkem,

If I were able to provide video of Vanguard banning me for non-cheating software, would you be willing to take a look?

This seems very unlikely, Vanguard doesn't ban people for non-cheating software and opening a piece software doesn't generally immediately ban you, there's usually at least a small delay. It's more likely that a previous detection for cheating was being applied to your account.

Feel free to send in a ticket with the video and it'll be reviewed.

My brother and I were enjoying Valorant together.

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As far as I know there is no way to get a permanent game ban from weight of reports alone. My guess is that this is a cheating ban.

If you message me your brother's account ID I can take a look but it is unlikely that me investigating will lead to the account being unbanned.


02 Jul

Vanguard Anti-Cheat not enabling.

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Originally posted by Fountain_Hook

Sure! Windows 7 64-bit latest version: https://www.asus.com/Sound-Cards/Xonar_U5/HelpDesk_Download/

Installing the driver should give you the files. If it does not, please tell me and i'll upload them.

Thank you for taking the time to try to fix this. Currently the only way i run the game is closing the driver, opening game then opening driver again. :p

Ok, I'm looking into it. These drivers look pretty old but maybe we can find a way to whitelist them.


01 Jul

Vanguard Anti-Cheat not enabling.

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Originally posted by Fountain_Hook

Sigverif shows 3 files associated with the Asus Xonar u5's (a sound card) driver. Turning off the driver allows the game to boot without issues. Please unflag these files... asusu5.sys bazivirtualcdbus.sys taphss6.sys

Can you link me to somewhere I can get those actual files?


30 Jun

Cheater banned

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Originally posted by hornytwat12

i have access to some information that could help you a ton with the cheating situation could i dm it you?

sure thing /u/hornytwat12


29 Jun

Cheater banned

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Originally posted by EarthlingKira

/u/RiotArkem On that note (see my other reply) I have one cheater which played in my team and therefore could spectate him enough where I am 100% sure of wallhack: HooLs #5564 - might wanna check him out. It happened on 20th June 00:30 to 01:05 CEST

I'm looking into it, thanks