Hello Agents!
We’ve been in Closed Beta for about a week now, and your response to the game has absolutely floored us. Please keep your highlight clips, hot takes, feedback, Raze nerf requests, and most importantly, BUG REPORTS coming!
I’m Koalifier, a QA Lead on VALORANT, primarily focused on all the things about the game you’re not supposed to notice unless they are bad (crashes, FPS, compatibility bugs).
I’m writing this post to update the community on some of the bugs that we’re tracking thanks to reports in the pinned megathread. Thank you so much to everyone that’s taken the time to write out their bug reports in the megathread and provide detailed info. Special shoutout to anyone that’s followed up on our questions with extra information. Here’s a short list with some highlights on some of the issues that y’all have reported that we’re working through:
- “X character can get out of the map / in this crazy boost location / fall through the map” - IN PROGRESS
We’ve been combing through all of these reports of geometry bugs / boost issues and we’re working on fixes. Some of them were hotfixed out last night, and we're still monitoring and fixing new issues as they come up.
- “I can’t launch the game; I’m getting an error 43 on startup” - FIXED
We got a TON of these reports on day 1 because our services were having errors that should now be fixed. If you’re still seeing problems, please continue to report!
- “Vanguard keeps telling me to reboot my computer every time I launch the game” - Partially FIXED
We’ve been pushing out updates to Vanguard to resolve various issues, this one included. Please continue to report in the pinned thread if you’re having trouble. You can also reach out to player support to get troubleshooting assistance.
- “I get randomly kicked with a Vanguard error while I’m in the middle of a game” - IN PROGRESS
We’ve seen a variety of reports of this issue across the megathread. We haven’t yet nailed down the root cause, and there may be multiple. If you’re having this issue, make sure you’ve got the latest version of Windows, and try turning your firewall off (temporarily) to see if it fixes the issue. Lastly, please continue to report in the pinned megathread if you are having this problem!
- “I got into a 4v6 or 5v6 game - wtf” - IN PROGRESS
We’ve got a solid lead and we’re working on a fix.
- “Getting stuck on reCAPTCHA when trying to purchase with PayPal” - IN PROGRESS
We’re working on a fix for this one, and we’ll try to get it out asap.
- “I have an NA account, but I’m getting matched in EU” - KNOWN ISSUE
If you’re having this problem, please reach out to player support and they should be able to get your account fixed.
- “Our team planted the spike on the same frame as the final elimination and ended up getting two round wins” - IN PROGRESS
We’re working on a fix for this. Fun fact - it is really, really hard to time this correctly in testing.
- "It says my friend is "in game" when they are not, so we can't queue together" - IN PROGRESS
We're working on a fix for this issue. As a workaround, if you all re-log, you should be able to queue up together.
And lastly, my personal favorite:
- “When I press SHIFT or CTRL, my game suddenly quits, but only if I have this specific printer” - FIXED
Special shoutout to /u/Minnifutzi for finding and identifying the root incompatibility causing this issue. We pushed out a fix for this last week.
This is just a quick summary of issues, there are many more that we’re working on and tracking. Please continue posting in the pinned megathread, as well as sending bug reports to our player support team. It really helps us keep track of it all when information is consolidated in this way. Thanks again for your enthusiasm and help as we make this game together!
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