over 1 year ago - FatsharkLev - Direct link

Hi @ConorOepkes,

Are you still encountering Error Code: 9999?

I believe this error is usually caused by a temporary local network issue and resolves itself. Let me know if this isn’t the case!

over 1 year ago - FatsharkLev - Direct link

@ConorOepkes,
Ah nice! Given your household is familiar with networking you may have already tried these steps - but I’d recommend running through our general connectivity solutions, here:

over 1 year ago - FatsharkLev - Direct link

Hi @ConorOepkes,

This error indicates a GPU related crash. It’s possible it could be a local issue and we do have some suggestions, here:

Though, our most commonly reported crashes at the moment are GPU hangs, and many of these do require fixes our end. We have a Known Issues topic, here:

We’re working with our hardware partners to resolve these as swiftly as possible.

Apologies for the inconvenience.