We are continuing to investigate an issue that was reported during the Pre-Order Beta concerning some players observing an ‘Out of Memory’ error.
Firstly, please ensure your 'Virtual Memory’ in Windows is set to ‘Automatically Manage Paging File Size for All Drives’ by:
- Navigate to Control Panel > System and Security
- Select ‘System’
- Select ‘Advanced system settings’
- Under the ‘Advanced’ tab, select the ‘Settings’ button underneath ‘Performance’
- Select the ‘Advanced’ tab
- Select the ‘Change’ button underneath ‘Virtual memory’
- Ensure the ‘Automatically Manage Paging File Size for All Drives’ checkbox is marked
- Restart your PC
In the event that you are still encountering this error, please help us investigate by including the information listed below in your report:
Issue Description:
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Platform:
[Steam/Microsoft Store]
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
Existing reports may be merged here, to help us keep track of the issues being reported.