over 3 years
ago -
FatsharkLev
-
Direct link
Hi @Five,
Sorry to hear that. If possible, so we can take a look under the hood, could you please provide your console logs and crash dump files from this session?
You can locate your console logs via the following:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload* the appropriate console log to us
Your crash dump files can be found within the same parent directory:
AppData\Roaming\Fatshark\Vermintide 2\crash_dumps
Thanks in advance