@martin.madalik Are you able to PM me your Xbox Gamertag, please? One of our console crew will look in to it, but unfortunately being a Friday there’s likely to be a delay until Monday. Sorry about this.
Thank you for the additional information @JohnnyInterfunk, it’s appreciated. Our console crew are actively looking in to this issue.
@martin.madalik Ok no problem, I’ve passed this information on - unfortunately we’re still waiting on Microsoft to address this issue.
If anybody else reading this is affected by this issue, or knows anybody that is, please provide Gamertags.
Hi everyone - could you see if this is still an issue in a couple of hours and report back to me, please? I say a couple of hours, as it may take some time for the changes to apply.
Gah, what a nightmare. Ok, back to Microsoft…
So sorry about all of this.
Thank you for the information all. The issue is in the hands of Microsoft’s Engineering Team at current - I’ll be sure to let you all know whenever we receive an update.
I appreciate you all providing your Gamertags, but I don’t believe these are required any more. When the issue is eventually addressed, it will be addressed for everybody experiencing the issue, irrespective of whether or not we have your Gamertags.
Thank you again, and sincerest apologies once more for the inconvenience. Admittedly I too am losing patience and want this to be resolved as soon as possible. 
A quick update - Microsoft have responded to say they’ve identified the core issue, and are in the process of addressing it. They’ll let us know when it’s complete, and I’ll be sure to update you all here.
Sorry to hear that @waterdread what a nightmare. Microsoft were confident in their response to us earlier so I’m hopeful that we won’t be waiting much longer, but I completely understand if you’ve ran out of patience by now.
We’ve been informed that this should now be resolved, could you all let me know please?
@SoulRipper Sorry to hear that - I’ve let our Console Producer know. I’ll PM you with any updates.
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