almost 2 years ago - FatsharkLev - Direct link

Hi @BoBo,

I’m glad to hear you found a solution that helped resolve the initial crash.

If you are experiencing a different crash when purchasing cosmetics, can you please provide a new crash report or console log from a session this happens so we can take a look? Thank you!

almost 2 years ago - FatsharkLev - Direct link

@BoBo, sorry for the delayed response!

Two of the crashes posted above are Deadlock type crashes. Which unfortunately we’re unable to determine the cause from the crash data alone. For these, we recommend running through our general crash solutions to see if there’s any improvement:

The last crashes posted are a code-related Access Violation type crash. This one is on our radar and we’re investigating.

almost 2 years ago - FatsharkLev - Direct link

Hi @BoBo,

Please try verifying your game files to see if the culprit file can be reacquired.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

If this does not work in fixing the file, I’d then recommend to try reinstalling Darktide.

Let me know how you get on!

almost 2 years ago - FatsharkLev - Direct link

Hi @BoBo,

Sorry to hear that. It looks like you ran into the Deadlock crash again.

Have you tried the suggestions above already?