about 1 year ago - FatsharkLev - Direct link

Hi Brettman,

If you play in Online mode, could you be playing in Offline mode now by mistake?

about 1 year ago - FatsharkLev - Direct link

Hm okay! Please let me know how that goes.

Just for reassurance, I’ve checked your account in the backend and your progress is still very much intact.

about 1 year ago - FatsharkLev - Direct link

Thanks for confirming! Do you play in Online mode only?

You can try deleting your local save data and redownloading your save from the cloud.

Please note, any Offline mode progress will be lost though (as well as any custom settings)

about 1 year ago - FatsharkLev - Direct link

I’ll escalate this with our backend developers. I’ll be in touch again as soon as I hear back from them!

about 1 year ago - FatsharkLev - Direct link

Hi @MunKy,

Our backend developers are now investigating this issue. Could you please provide me with your PSN ID?

Thanks!