Hi @icy,
In the backend I can see the illusion has been added to your account.
Is it possible the illusion is being displayed as a different rarity to what you’re expecting? I believe some illusion rarities are a little muddled.
Hi @icy
I’ve checked with one of our Backend Wizards and clarified what happened.
We can see the 1h axe illusion “Urklinkaz” has been purchased recently, but no others. I was mistaken before about which illusion I’d seen added to your account - apologies!!
No Shillings were charged for anything else.
I’ve gone ahead and refunded the Shillings to you so you can now purchase your desired illusion 
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