[2023] Is there any fix for missing cosmetics and is it safe to buy from store?

Hi @reptillianthvg,

Unfortunately, the issue is still ongoing with cosmetics sometimes disappearing for Offline console players.

We implemented and tried one fix before, but unfortunately this was not robust enough. Our backend developers are continuing to try to resolve this issue - though I have been told that it’s far from a straightforward fix

Apologies that I don’t have an immediate solution for you, but please be assured that your cosmetics are not lost, and remain unlocked for your account - and that we are still on the case!