over 2 years ago - FatsharkLev - Direct link

Hi @khapera,

We’re currently monitoring reports of this happening and collating information.

Can you please tell me the following -

Lastly, can you also please provide us with your console log from a session that you’ve been unable to purchase on sale cosmetics.

To do so:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload the appropriate console log to us

You can upload it here, or send your console log directly to me via Discord - Lev#8708

Thank you in advance!

over 2 years ago - FatsharkLev - Direct link

Player information now received - we’re looking into it.

If anyone comes across this with a similar issue, please get in touch!