[2019] Calling all players experiencing crashes ONLY on DirectX 12

Hi all,

We’re aware more and more players are experiencing GPU-related crashes ONLY when using DirectX 12, and we desperately need your help as replicating the issues on our end is not proving to be easy!

If we’ve spoken in the past and determined that your crashes are specific to DirectX 12, we would really appreciate your cooperation by enabling what we call the D3D Debug and Validation Layer, playing as you normally would (or attempting to replicate the issue if the crashes are caused by a specific action, such as switching to Full Screen mode), and then providing us with the associated crash report.

To do this…

Firstly, switch back to DirectX 12 using the launcher’s ‘Settings’ menu.

1. Navigate to:
   C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\bundle
2. Right-click settings.ini and open with Notepad or similar
3. Locate the lines:
   d3d_debug = false
d3d_gpu_validation = false
4. Change false to true
5. Save the changes
6. Launch Vermintide 2 and attempt to replicate the issue
7. Once the crash occurs, provide us with the corresponding crash report by pasting it in the comments below, or via PM or Discord - Julia#7445
8. Revert the changes made originally by repeating steps 1 - 3 and changing the true back to false. This is important, as leaving it enabled may have a negative impact on your performance

We understand it’s a lot of hassle but we’re keen to identify the cause of these crashes and hope to make it possible for you to play using DirectX 12 again.

Again, this is only for players experiencing crashes specifically on DirectX 12.

Thank you!

Thank you @Jageral! So irrespective of whether you’re using DirectX 11 or 12, it’ll always crash with the Debug and Validation enabled?