over 3 years ago - FatsharkLev - Direct link

Hi @Arthwen,

This error usually indicates a corrupted Windows User Profile.

Check that you have the latest updates for Windows installed.

You can also try running the Windows System File Checker, which will replace any corrupted Microsoft DLLs.

  1. Launch ‘Command Prompt’ as an Administrator
  2. If prompted for an administrator password or confirmation, enter the password or select ‘Allow’
  3. Enter the command: sfc /scannow
  4. Restart your PC once complete

Otherwise, you may need to create a new Windows User Profile.

over 3 years ago - FatsharkLev - Direct link

Thanks for the added info @Arthwen

I’ve passed this along to the development team and someone will take a deeper look later this week.

over 3 years ago - FatsharkLev - Direct link

Hi @Arthwen,

We’ve actually uncovered two issues that require code fixes our end. Unfortunately, I can’t provide an immediate solution for you - but be assured we’re working on it. Sorry for the inconvenience in the meantime!