over 3 years ago - FatsharkLev - Direct link

Hi @Sleek,

Could you please provide us with your most recent console logs?

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

If you could also upload your ‘vermintide2_launcher’ log in the Vermintide 2 folder, that would be very helpful.

If the files are too large to upload here, you could upload them to a reputable hosting service (e.g. Dropbox) and link them, or send them to me directly via Discord - Lev#8708

Thank you in advance!

over 3 years ago - FatsharkLev - Direct link

Hmm, so there doesn’t appear to be anything obvious that I can see from your logs, and you have already tried all of the ‘go to’ solutions I’d usually point you toward.

As this isn’t an issue for ‘Modded’ realm and only occurs in ‘Official’ realm, then it does indicate an issue with EAC.

You’ve already reached out, but if you don’t hear back soon, then let us know and we can give them a nudge and try to get a quicker response.

I know @FatsharkJulia is currently investigating an error introduced with a recent EAC update. Perhaps this is related?

about 3 years ago - FatsharkLev - Direct link

Glad you were able to resolve it @Sleek. Thanks for letting us know how you did - noted! :slight_smile: