over 3 years ago - FatsharkJulia - Direct link

We’re having a chat about this one internally, admittedly it’s not an error we see often. Sorry for the inconvenience @varknar!

I’ll let you know once I have more information.

over 3 years ago - FatsharkJulia - Direct link

My apologies, I’m still waiting on a response. :frowning: I can chase it up on Monday.

I appreciate this is a big inconvenience. If you were to explain your issue to Microsoft Support, they should be able to issue you a refund.

over 3 years ago - FatsharkJulia - Direct link

Sorry @varknar I’ll try to have something by the end of the day. I appreciate you’ve been waiting a long time now, I do apologise. :frowning:

over 3 years ago - FatsharkJulia - Direct link

Some questions from our Network Engineer:

  • Have you tried rebooting your router?
  • Could you try logging out and back in to your Xbox account?