9 months ago - FatsharkLev - Direct link

Sorry to hear this @M3rrick,

Based on the exit code 0xC0000005 in your logs, I suspect the issue is Easy Anti-Cheat related, and a possible conflict with your Anti-virus or Firewall.

Are you able to launch successfully in Modded realm? (chosen from the launcher options). I ask this, as EAC only applies to Official realm - so this can help us to determine if the issue is EAC-related.

If so, please try adding Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat. Please see:

9 months ago - FatsharkLev - Direct link

Thanks for the update! This definitely indicates an EAC-related issue.

Next, please try a ‘Selective Startup’, which can help determine if a background application is the culprit:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
  6. Launch Vermintide 2 as normal

If the issue no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until the error reoccurs, to determine which is interfering with Easy Anti-Cheat.

Please let me know how this goes!

9 months ago - FatsharkLev - Direct link

Ah :frowning: Hmm. This is a little unusual then!

Are any specific errors shown on screen? I ask, as there are quite a few that relate to EAC. Here’s our support FAQ for EAC related errors, which I’m hoping if an error is visible to you one of these may cover!

Otherwise, I would recommend to try repairing/reinstalling EAC as a more general fix to try. (steps can be found in the article above)

One other final thought, do you currently have the latest Windows updates installed? Sometimes this can be the culprit - so if possible, please ensure you have any latest Windows updates.

Please let me know how you get on.

9 months ago - FatsharkLev - Direct link

Glad to hear that did the trick! No problem :slight_smile: