over 1 year ago - FatsharkLev - Direct link

No recent changes from our end. Can you check again to see if it was a temporary connectivity issue?

If the disconnects persist, please try running through our connectivity solutions here:

over 1 year ago - FatsharkLev - Direct link

@SoftcoreGaymer
Sorry to hear that :frowning: as before, we haven’t made any recent network changes.

There are unfortunately so many reasons why these issues occur, and usually a process of elimination is required to identify why. It’s hard for us to identify the underlying cause on our end, due to the number of variables involved.

We aren’t receiving widespread reports currently, so I suspect this may still be a local/ISP issue. Though I do appreciate that you’ve already tried our usual solutions.

In any case, we’ll monitor connectivity closely and keep an eye on things our end.

As the issue has been ongoing for you and our solutions haven’t helped, I’d be happy to contact Steam and request a refund for you. Understandably this isn’t the ideal outcome, but please let me know if this is something you’d wish to do.

over 1 year ago - FatsharkLev - Direct link

Unfortunately not - our investigation was unable to uncover any common factors or correlation between reports. What we did notice was that occurences of these errors sharply dropped off and seemingly improved.

If you haven’t already, then I recommend to try our connectivity solutions, here: