[2023] Kerilian is bald, no default skin and cosmetics being lost

Hi @AiurOscar,

What you describe is a known issue currently affecting Offline mode console players, which is causing cosmetics to disappear and subsequently reappear at random. It’s been a lingering issue for a while unfortunately - and though we did try to implement a fix, this wasn’t robust enough

Our backend and console developers are back on the case though, and this one I hope we can solve soon.

As for the Shillings, as you are playing in Offline mode we’re unable to manually edit your account as your data is stored locally, opposed to on our servers with Online mode.

Apologies for the inconvenience.