Hi @Angelos001,
In case this was a temporary backend issue, do your characters show now? or, are they still missing?
If they haven’t returned - can you please provide me with your Steam profile URL so we can take a look?
Thanks!
Hi @Angelos001,
Apologies for the delayed reply!
We’ve taken a look at your account in the backend and can see that several characters were deleted in a very short period of time. The level 30 Psyker character was deleted inbetween deletion of two level 1 characters. Could this have happened by accident when deleting the lower levels?
I am very sorry to say that due to limitations in our backend we aren’t able to restore a deleted character at this time. I can understand that this is very disappointing, however, I can boost a newly created character to level 30 for you. The character will be without the equipment and currency you previously had, but some currency can be added to the character to get you equipped and started off again.
Is this something you’d like for us to do?
If so, you will just need to create a new character and proceed past the intro stages into the hub. Once done, we can level the character up from there.
No problem - our humblest apologies again that we can’t restore your old character as it was, but we’ll ensure another Psyker is levelled up to 30 again for you so you can jump back in!
If you can please create a new Psyker, choose your backstory, appearance etc. and reach the hub. After that, please give me a shout and we’ll sort the rest from there for you.
All sorted 
When you next sign in you’ll find a level 30 Pysker, and some credits to spend along with some crafting resources to help get you equipped suitably again.
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