[2021] Random crashes and "uninstallation"

So Dame’s explanation above is correct regarding losing your installation, the PC losing responsiveness however is something we’re noticing more of recently. If on Windows 10, could you please navigate to ‘Settings’ -> ‘About’ and share with me your ‘OS Build’ number please? We’re looking in to an increase of players reporting that their PC is crashing and are wondering if it has anything to do with the latest Windows update.

That’s all I need! Thank you, we’re looking in to it.

We’re hearing from some players that they’ve managed to resolve their similar issues with a BIOS update. I’d recommend looking in to this!