6 months ago - magazine2 - Direct link
Hi everyone, we’re currently aware that some of you are not getting your purchases on your account, or are losing items after they’ve been purchased. Apologies for these issues.

For now, you can try to relog into the game to see if your purchases come up. If this doesn’t help, don’t worry — we’re working to fix any remaining issues as fast as possible, and there’s no need to contact support in the meantime.