[2022] Gaijin Team: Please address the current server issues and keep us updated.

Hello

We have have a pinned news article on the website explaining the current reasoning behind the issues recently, caused by ongoing DDoS attacks:

https://warthunder.com/en/news/7887-ddos-attack-on-the-server-en

Our team are taking every step possible to resolve the situation and if the situation changes, we will provide further updates.

Premium accounts will be extended accordingly after things are stabalized fully:

We fully understand the frustration and are working hard to restore normality.

Thank you for your understanding in the meantime.

Its the correct article and the reason why it has been pinned to the front page of the wesbite.

Indeed, this has been a prolonged and ongoing DDoS that has been resolved but new attacks are generated afterwards. As we outlined in the article, steps have and are continuing to be taken and we will post any further updates when there is new news on the matter to share.

Server issues are one matter and when we have those, we are equally clear about server issues. DDoS is a separate matter that any game, no matter its size can succumb too: https://www.eurogamer.net/blizzard-says-overwatch-2-servers-experiencing-mass-ddos-attack

The news article detailing exactly what is happening is pinned to the front page of the website for this reason. Detailing also the steps we will take after the situation has fully stabilized.

As the situation has not fully stabilized, the article remains pinned and as mentioned, premium time compensation will be addressed once matters are fully concluded.

Unfortunately there is nothing further to really update with at this time, as it is an ongoing situation.

Regarding the event, it was prolonged as a result as we made clear would be the case:

The team are working as hard as possible to stabilize the situation for all other factors.

We have both.

But as you can see, there are always new ways to influence on stability and it take time to adjust and fight such attacks.

I understand your frustration (I am also upset when I cannot play) but saying that we do not have decent servers because of such attack is simply wrong.

Our servers handled peak with more than 150k players without issues many times. Our hamsters were used to handle such scenarios but now, they need to adjust to new conditions (DDOS) and sadly it take time (and it takes longer that we wish, we know).

Once again, we are sorry. If there would be easy way to avoid it, we would use it. No one benefits on your lack of access to WT.

Unfortunately at this time, there is not really anything meaningful that we can actually share that isn't the finer technical details (that we cant share due to their sensitivity) of what the team have been doing around the clock to mitigate, stabilize and resolve the situation fully.

DDoS attacks, particularly ones of the size, scale and persistent nature we have been experiencing are complicated matters to combat and resolve.

We fully appreciate and understand the frustration and want to be clear that when there is a meaningful update to post, we will do so.

A news post was made as soon as we were aware and working on the issues. It should now be fully resolved.

https://warthunder.com/en/news/7921-technical-issues-on-game-servers-en