[2022] Gaijin support still not responding

Originally posted by Michael: So I’ve have a problem with my purchase of golden eagles not going through. Id rather not say how many but I was a lot of money imo for a f2p game, they haven’t responded 3.5 days later and I have sent follow up replies asking for a response and with further clarification, any ideas as to why I may be being ignored?

Hi mate!
Can you provide me your support ticket ID please?